time tracking

5 Topics

How to fix GPS tracking issues in the Jobber app?
I am struggling with the GPS function I went through all of my workers phones and made sure that they are set up correctly. Sometimes they work some what right and sometimes they don't work at all. Every now and then they work completely correctly. Does anyone have any ideas on how to fix this or is anyone else having this problem? ThreeRElectrical
threerelectric
10 days ago Place Team Management
29Views
0likes
1Comment
Non billable hour tracking in Jobber (time clock workarounds)
I use Jobber and am finding the Time Clock feature too limited for my needs. While I don’t plan on switching from Jobber any time soon, I wanted to reach out to the community to see what others have done in this situation. I can’t imagine I’m the only one facing this issue. My main concern is that the "General" time clock category hides too much information. Having only the options for clocking "Job Time" or "General" time leaves a lot of room for error, in my opinion. For example, when a team member has a slow day and completes various "overhead" or "non-billable" tasks, it all gets lumped under "General" time. For our company, these tasks include picking up chemicals from a supplier, fixing a headlight on a truck, delivering door hangers, etc. Relying on team members to make their own notes after the fact or expecting an admin to remember these details later feels unsustainable. If we see that a team member has clocked 5 hours on a job and 3 hours under "General" time, it could easily be mistaken for them simply forgetting to clock out for the day. My team is small, but I imagine this issue is even more pronounced in larger teams. Can anyone suggest workarounds or solutions they’ve found? Maybe I need to put more focus on verifying these manual adjustments, but that feels quite labor-intensive. Thanks!
Solved
SpotsCC1
1 month ago Place Team Management
903Views
5likes
28Comments
Time Clock Timer's
Is anyone experiencing issues with Jobber's time clock? Users seem to frequently clock out of a job and then start a "general timer". This requires manual intervention to delete the general timers. The users of the Jobber app are non-technical, so simplifying this process would be beneficial to prevent accidental timer starts when clocking out. Is anyone else facing this issue?
Solved
jross
1 month ago Place Team Management
88Views
1like
2Comments
How to bulk edit Timesheets
We've had Jobber for 2+ years and are just now wanting to use it for Time tracking for payroll purposes. It has randomly logged in workers over the years now and again due to the geo-tracking and I would like to clear / delete all timesheet entries before Feb 2 2025 Anyone know how to do this?
Solved
Jspangler
1 year ago Place Team Management
128Views
1like
1Comment
Do you have your team clock-in at client properties? Or automatically track their time with location timers?
Curious to hear which process you prefer!
julie
1 year ago Place Team Management
558Views
1like
11Comments