Do you have your team clock-in at client properties? Or automatically track their time with location timers?
Curious to hear which process you prefer!
Forum Discussion
My team clocks in and out at the start and end of their shift. I haven't had many issues with it.
Hey Erica. That's great to hear there are little to no issues! Have you always done it that way, or did you try other methods before?
I've always done it that way because I wanted them to develop the good habits right away. I didn't have jobber when I started and I always forget to clock myself in due to it being what I call a "bad habit".
We have used both ways when they arrive at job sites. The larger sites if they have their phone on them tends to clock them in and out a lot. Smaller jobsites no issues.
That makes sense. For larger sites it sounds a lot more convenient to have your team clock in/out with just their phones - saving any unnecessary hassle
Would love to see a crew version so that everyone does not need a phone and app only the crew leader. But it would still track total time spent on jobsite for the whole crew.
Since i am one man team i set the timer as soon as i leave my house and stop when I get back.
We were really excited to use the automatic time tracking feature when we moved on to the Grow plan, however we found that it was not ideal. We are in a small town so many of our clients are close to each other and jobber would clock them in from driving past to their client down the road. Also, our staff will sit in their car and have lunch before heading to their next client and it would keep them clocked in at the clients during this time. We found going back to the manual clock in and out in the morning and manually running timers at each clients has been the most accurate.
We clock in and out of each job manually for the same reasons that Canadiana mentioned. On a side note, the way we use Jobber is that jobs are not allocated to individual members of staff, rather, what we have done is create 'Teams' within Jobber (eg Lawn Feeds, Gardens 1, Gardens 2 and Lawn Renovations/Hedges Teams) which we create in the same way we would a regular member of staff and each job is assigned to the most relevant team. Each morning we tell each staff member which team they will be working on which might be one or two members of staff per team or all seven on one team or a mixture in between. When each member of staff gets to their Teams job they each individually open up that teams schedule on their phone and clock in (and out when they leave) - Jobber then knows exactly who has clocked into which job and for how long. This gives me really accurate labour information for each job.
This system works really, really well, but unfortunately the creation of 'Teams' is a work around rather than being an integral part of Jobbers structure.
