Forum Discussion

Verified Community Coach

2 days ago

How do you handle customer call-backs without losing your shirt?

We’ve all been there. You wrap up a job, step back, everything looks solid, and then two days later the client calls about a spot that got missed or a detail they aren't totally happy with. In my o...

Verified Community Coach

1 day ago

Not in every instance, but in most, I can find something else to do when I am there. So I will tell the client that our previous work is guaranteed and I don't mind coming back, but I will always look for another service I can offer to at least make a few bucks when I am there.