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The Heart Behind Entrepreneurship: Why We Build More Than Just a Business
Every small business has a story behind it. Sometimes the biggest rewards aren’t financial—they’re the relationships, memories, and positive impact we create along the way. What’s one moment that mad...
Mims01,
I concur! This is an example of a Client Service over Customer Service mindset. When we treat every opportunity to serve like the first and the last... focusing on the experience while cultivating the relationship, we don't have to chase likes or ask for reviews - they happen organically. Apart from my social media page, word-of-mouth is my only form of advertising. When my clients freely verbalize their unsolicited satisfaction with the services I provide, that is truly wind beneath my wings.
