As a small business owner, I’ve found that relationships are the biggest driver of growth. Great customer service leads to referrals, while consistent social media keeps our business visible. Every completed project is an opportunity to earn another recommendation, and that’s been our best marketing strategy so far.
Sometimes I hate to admit it, but Homestars for me has made the biggest impact. I have gained a really good reputation on there and have started to consistently get people to either request my company, or search my company name off the site. The fees can get high and I don't like how they can charge multiple pros for one lead. I also have a bit of an issue with dead end leads or tire kickers, but it's keeping me very busy and making me some serious money too.
That's great to hear! It sounds like you've found a way to turn the platform into a real advantage by building a strong reputation. Even with the higher fees and occasional dead-end leads, it's proof that consistently delivering quality work pays off. Wishing you continued success and even more direct referrals as your name keeps growing!
