Forum Discussion
NextDayBackflow
18 days agoContributor 2
We, too, have see that in our area. We've decided to also hold the line. If we have time and a chance to build relationship with a client we add value. We share how long we've been in the industry, that we have a handful of techs so we're guaranteed to be on time and get the job done quickly, we even show the pricing of the parts to show we fairly but adequately charge and why. We've found just being knowledgeable with good standing history has kept many clients and they will pay for that added value.