Forum Discussion
How do you help employees collect tips?
We run a cleaning company, and in our industry, tips are a regular occurrence. However, Jobber doesn't support tip collection on the mobile app or on an emailed invoice. Tips can only be collected ...
There is an outstanding platform that integrates with Jobber in the Marketplace call "Applause". We are in the process of implementing it and if you are located in US you are lucky enough to have that integration with a 3rd party Venmo deposit or something (not sure which one because the tip feature isn't available in Canada yet. It's also a review generation tool and a customer tip option also. It allows the business owner to bonus out $5,10,15 or whatever you want if the customer posts a review which is what drives that customer to post as they don't have to directly pay for the tip (but once they post they are prompted to tip on top of that). It has leaderboards for top performers and also a tech facing app so they can see their tips and bonuses.
I just did a demo with Applause, and although it has some cool features, it doesn't give the tech an opportunity to collect a tip at the time of payment of the invoice. We already have a review aggregator and already pay bonuses for reviews, but with Applause, we'd have to choose between tips or bonuses on their app....Also, it cost nearly as much as Jobber monthly and a $1000 set-up fee! Expensive! I wish Jobber would just add a tip line to the signature line screen. It's silly that we can't have that!
