Forum Discussion

Shan2024's avatar
Shan2024
Contributor 2
6 months ago

Seeking Shared VA

Looking for shared VA contacts to help me grow my cleaning company... scheduling, sales, customer service - my first office/VA help, so new at this! Any help or tips would be most appreciated!! TIA

  • Check Upwork! You can post a job and interview people. I did this about 5 years ago, I went with someone without experience and trained them. 

  • Hey, I also used Upwork to hire a VA and I do strongly recommend these people. They are very committed to their work. I will share you their link. 

    https://www.upwork.com/freelancers/~0136bd2e5bd1422b3c

  • vlad's avatar
    vlad
    Contributor 2

    A few lessons I learned using VAs:
    - Timezone is important. For customer service, it's best to have someone in a similar timezone. If you're in the US, anyone in North or South America would be fine.
    - Take into consideration cultural differences. Training will be important. Clear guidelines on what needs to be done and how will really help.
    - Make sure you start with some small tasks that can be done without giving access to everything. Test them out so you can see if you can work with them. If they have every skill listed on their profile and only charge $5/h, it's probably too good to be true.
    - You can find ones that work with other clients and can charge you only while they are actively working on your tasks.
    - If you want someone based in the US and with experience working with cleaning companies, you can go with a company like TaskAwayVA. I use them. Let me know if you'd like an introduction.

  • UpWork is a great place to hire a great professional VA who works while your sleeping cause they have different daylight hours đź‘Ť

  • ryaantuttle's avatar
    ryaantuttle
    Jobber Ambassador

    I would suggest taking your time before hopping into this right away. Although, it sounds great and inexpensive, it can turn into a nightmare very quickly!

    You'll want to make sure you set up a Google folder with all of your information, along with log-ins, passwords and anything else you think is pertinent to their position. 

    You'll also need to figure out timezones, holidays and their work schedule and how you can onboard them. 
    From there you'll need an emergency "escape" plan. Also, keep in mind this is NOT an employee and you'll want to make sure there's some type of agreement with them in place, so they can train the next VA in case they decide to quit or leave.

    If this person suddenly vanishes, how will you get your info back, and make sure you're not locked out of any accounts.   I only speak from deep experience with this exact topic and can pass along some of those nightmare stories if you'd like to hear them.

    • Shan2024's avatar
      Shan2024
      Contributor 2

      Thank you for this valuable insight. I will be sure to make time to prepare.

  • I worked as a VA for three years and know a few great VA's that I can refer.  I recommend finding a freelancer over hiring an agency because most of the money goes to the agency and they provide very little support to the person working in your business.  Hiring internationally is a popular choice but can be very exploitative so if possible try to hire someone that sets their own rates. 

    If you have any questions I am happy to answer if I can I am also sharing a link to a guide I created in regards to hiring freelancers if you want to check it out. 

     Freelancer Hiring Guide

  • Jessica's avatar
    Jessica
    Contributor 2

    Hello!

    I’ve had virtual assistants for years, and I love it. I’ve tried the shared model before, but I don’t recommend it. One tip I can give you is to align everything before the assistant starts.

    Personally, I like working with a larger team because each person has different skills. I hired a company to recruit a virtual assistant, and my experience was great. Since the virtual assistant is based in Brazil, the cost is lower, and you can hire someone for around $5/hour, which is a good salary there. Plus, you can find highly skilled professionals who are fluent in English and available to work within U.S. business hours.

    I hope this helps! If you’d like, send me a message—I’d be happy to share more of my experience with you. 9017790739

  • BHS's avatar
    BHS
    Contributor 2

    My longest VA relationship is going on 16 years.  That is to say, you can absolutely find great talent abroad. Currently, I use onlinejobs.ph to find VAs. The starting pay I offer is usually $800 USD/mo for a full-time VA. I just searched the site, and I see that 28 individuals list Jobber as an experience/software they previously used