When did you hire a project manager for your business? What are some metrics to hit before making this hire? How did this hire help your overall performance? What does pay structure look like? What are some of your KPI's?
Hiring a project manager makes the most sense when have to handle multiple projects or many team members at the same time and communication starts slipping through the cracks. A project manager's job isn’t just about scheduling the regular or monthly tasks but also help team with standardize processes, track KPIs like job completion times and customer satisfaction, and free up the owner to focus on growth instead of daily logistics.
Do you think there is a revenue metric for this? An amount of team members? Is there a direct correlation to growth when you hire a project manager?
For your first question - there is no strict revenue number that indicates it’s time to hire a project manager, because every business’s complexity grows differently. Instead, most companies hit this need when the operational load becomes bigger than the owner or lead can realistically manage.
Then, team size is mostly proportional to the revenue. Once you’re managing 5–10 people across multiple jobs, a project manager can make a difference.
As for growth, hiring a project manager doesn’t directly create revenue, but it enables growth. When a project manager standardizes processes, tracks KPIs, jobs finish on time, communication improves, repeat work increases, and the owner regains time to focus on sales, strategy, and scaling.
So while a project manager isn’t a guaranteed growth lever on day one, they remove the bottlenecks that often prevent growth and that’s usually where the return shows up.
