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Aswath's avatar
Aswath
Contributor 3
10 months ago

Gmail, Outlook Add-on and GetJobber Integration proposal

Dear Community,
I am in the process of identifying integration work for Jobber and I have identified my first.  Let me know if the following proposal sounds valuable for your business.

Do field service professionals spend significant time communicating with clients via email?

Getjobber currently lacks native Gmail and Outlook integration, unlike other CRM competitors who are moving toward email integration
CRMs like HubSpot, Salesforce, and Zoho have proven the value of Gmail integration

Proposed Potential Features 
Customer Context Panel: Display Getjobber customer info in the Gmail sidebar when viewing client emails
Job Creation: Create jobs directly from client emails with one click
Email-to-Job Logging: Automatically record important emails to job history
Scheduling: Add appointments to the Getjobber calendar from email conversations

Business Value
Time Savings: Field service businesses could save 5-10 hours weekly by eliminating context-switching
Improved Response Time: Faster client communication with contextual information readily available
Data Accuracy: Reduced manual data entry between email and Getjobber
Customer Experience: More professional, coordinated communication with clients

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2 Replies

  • jade's avatar
    jade
    Jobber Support Team
    10 months ago

    Hello Aswath! Thank you for the wonderful suggestion. Although Jobber does not currently have an email integration, I think many Jobber customers would benefit from a feature like this. 

    I have submitted your feedback to our Product Development team. However, the best place to go and submit feedback when it comes to integration is the "Apps" tab on the left side menu of Jobber Online > Scroll down > Request an App. 

    This form is monitored by the team responsible for adding new integrations for Jobber; your suggestion will go directly to them. 

    Thanks for bringing this to the community! 

  • Aswath's avatar
    Aswath
    Contributor 3
    9 months ago

    Hello Jobber Support Team,

    Thanks for the reply.   
    Our team is improving the expertise on Chrome extensions and gmail add-ons.  We are looking forward to build the above add-on and offer it in jobber marketplace. Hopefully it is ok with you.

    If there is any scope for a partnership with your company to do this add-on, I am happy to discuss further.

    Thanks.