Quickbooks Deposits Not Matching Invoices
Heres the problem: We send a quote out, it requires a 25% deposit. Jobber collects the deposit, quickbooks registers the payment, but with NO invoice # since an invoice has not been completed. ...
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I've had some HUGE issues with the sync.
My Accountant just reached out with a massive list, which now turns into a 3-4 hour job to tear apart each client/job to figure out what went wrong. I'm not impressed, to say the least. If this is the case, I will not invoice from Jobber if this is going to be the ongoing issue. Then makes me question using the software as its a huge part of CRM>JOB function>Invoicing.
> Sync issues> No invoice to reference? between Jobber/QBO
> Sync issues> deposit amount not being recorded due to syncing a ghost invoice, or errors.
The majority of them are deposit issues. Entered in under the quote, receiving the deposit.
Jobbers' invoicing system needs some serious work. Especially if you've invoiced jobs from QBO. then come to Jobber for it there is no comparison.
The constant sync issues have caused a huge mess on QBO books, backdating to February.
I'm even having issues with the deposit being recorded or payments being recorded, and somehow the client ends up with credit.