Do you send invoices by email or text message?

I do both at once but send the reminders via text message. I feel like emails can get lost but everyone usually pays on their phone anyway. 

On larger invoices, if they haven't paid I've been sending pictures of my dog and asking the customers not to deprive her of treats. This has by far been the most efficient way to get paid. lol 

Most contractors rely on email as their main invoice channel because customers and business accounts need PDF receipts for their records and accounting. However, texting invoices has surged in popularity because texts have a massive open rate compared to email, and people pay much faster when a link hits their phone screen right after the job is finished. That high conversion rate is why Jobber elevated the text button to the main green action spot.

​The most effective strategy is using that green text button right when you finish a job for fast residential payment, while reserving the email option in the three-dot menu for commercial clients, property managers, or large jobs requiring formal record-keeping.

We use both, but in stages! We charge cards on file directly, but if a payment fails to process on our end, our first step is email so they have a full, itemized breakdown in their records. If it remains unpaid after 24 hours, that’s when we use that green text message button. Text messages have a nearly 100% open rate, so it acts as an immediate reminder before an invoice becomes overdue, without filling up their inbox again.