I have always been pretty bad at asking for reviews when i finish a project and i am trying to change this moving forward. Is there a way to categorize customers by who has and has not given you a r...
We are trying to ask for it multiple ways. Using the Jobber text function we have our office secretary send out a text stating the following. Thank you very much for your recent purchase from Fence Masters. We deeply value your business. If you were satisfied with your experience, we kindly ask you to take a moment to leave a review on Google to assist others in finding us. Your feedback is greatly appreciated. https://g.page/r/CSkcLUQ9j7yzEAE/review
Then we also created cards with a QR code that links to leaving a google review offering money off their final invoice for a review. We haven't used these yet as we just had them designed. Also want to just test the texting version first because that saves us money.
For each job we have we have a job folder and on those folders we have an area to designate if a request for a review has been made or not. A simple way for us to keep track. Hope this helps!