Forum Discussion
Do you return phone calls?
Looking back at trends I've noticed emerging in this post-COVID era of business, one that stands out to me is how frequently I hear potential clients share I am the only contractor that answered the ...
Unfortunately, this seems to be the standard of today. We hear it over and over. These businesses that do this, did not go through the tuff times of the 1970's and 80's as we did and therefore do not understand the importance of customer relations. If a company does me this way, I move on to another quickly.
