Building My Cultural High Tea / High Coffee Business — What Lead Tactics Work Best
Hi everyone, I’m Desiree — I’m currently building Desire Treats, a mobile High Tea & High Coffee fusion service inspired by African, Caribbean, and Latin culture. I’m based in Edmonton and still in the early stages, but a recent win for me was finalizing my Passport Menu and getting my mobile setup ready for private events and office bookings, with plans to expand into yacht‑style experiences and warm‑climate markets in the future. One thing that really shaped my business direction is my Passport Menu concept — offering destination‑inspired desserts paired with curated tea and coffee flights. Customers can explore different cultural flavors and collect digital stamps to unlock rewards. I’ll be expanding the Passport Menu with dishes as the business grows, and I’m also exploring partnerships with existing commercial kitchens to help me get started operationally. Long‑term, my goal is to take Desire Treats into Florida and eventually expand across warmer countries like Mexico, Central America, and South America, where cultural fusion and outdoor experiences thrive. As I prepare to launch, I’d love to learn from others here: What lead tactics have brought you the highest‑quality clients for mobile or event‑based services (including higher‑end markets like corporate events or yachts)? Referrals, partnerships, ads, community groups, or something else? I’m also shaping my business model to stay accessible. Long‑term, I want to create options that support people facing financial barriers while still maintaining consistent pricing and a sustainable service. My goal is to build a business that grows while helping others grow too. Appreciate any insights as I get ready to roll things out.Any of you - OVER automated? Where's the Line
I was thinking about this as I'm reconfiguring our sales intake system. We are about to implement a system that will automate a lot of follow up and keep nudging people that haven't responded. I'm trying to do the same with email, and occasionally will send voice texts also. But when is it too much and you've lost the human touch? I definitely don't want to take the personality out of my business. Where have you drawn the line in your own business to keep the machine from running the whole thing?Sweat equity
Building a pressure washing business with sweat equity. I've been leaving flyers and tear aways at local businesses. About to post some on local Facebook groups, is there any additional advice for adding customers but keeping it local and personal. I am hoping to build a locally recognized company... patriot Pressure Washing, PPW!What offer(s) do you use to seal the deal?
What offer actually wins you jobs? Discounts, guarantees, referral credits—what's working for you? In this episode of Masters of Home Service, Savannah Revis breaks down: How to make your offer easy to say yes to Building your offer around customer pain points Backing your offer with real numbers (not guesswork) Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Has anyone hired a commission-based sales rep for their business?
Has anyone hired a commission based sales rep for their landscaping company? Looking to grow our company and it’s getting harder to handle all the requests in a timely enough manner, but same time we aren’t busy enough to have another crew lead. Looking to weigh options and interested in feedback on how it’s worked for others.How fast are you sending estimates right now?
How quickly do you respond when a lead requests a quote? What tools are you using to speed up the process? In this episode of Masters of Home Service, ryaantuttle and WiringByron break down: Why faster replies win you more jobs (and boost close rates by 30%) How online booking and video calls help you quote without site visits How quote templates, automation, and AI speed up estimates to minutes Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
When a customer says, "That's too expensive," how do you respond?
What’s your go-to move when a customer pushes back on price? Do you ask a follow-up question? Offer different options? When do you know to walk away? In this episode of Masters of Home Service, Kevin Cook and Rob Soper explain how: "Too expensive" usually isn't about price, it's about trust and value Asking the right questions beats defending your price Giving options (like good, better, best pricing) changes the conversation Want to put these tips into action? Download our free guide to handling price objections (includes scripts). Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Virtually Estimating with Video and A.I
Check out this recent presentation I gave at the Breakthrough Academy Winter Summit on Virtual Estimating using LiveSwitch and Jobber. I've done over 600 now and saved over 200 man days / year. Check it out and let me know if you have any questions. Cheers. Is it possible to eliminate hundreds of in-person site visits and still grow your electrical business? Cory from Vancity Electric breaks it all down in this powerhouse talk, sharing how his small Vancouver-based company leverages AI and virtual estimating tools like LiveSwitch and Jobber to increase efficiency, boost conversions, and modernize customer experience. This is more than tech talk—it's a blueprint for electricians and tradespeople ready to scale smartly, not stressfully. What you'll learn: How to close 48% of quotes using virtual calls The real cost of in-person estimates (time, fuel, stress) Tools & automations that build trust and win jobs Behind the scenes of AI-driven estimating (yes, it can measure footage!) How to onboard customers like Amazon does—with automations Why speed = professionalism in the customer’s eyes 🎯 Whether you're just starting to explore virtual quoting or you're scaling a service business, this session will leave you with tactical steps and tech you can implement today. Check out the youtube here: https://youtu.be/el6qMhu5vuw?si=iXe_ZYp5fohIG0Ev
