How do you upsell services without making customers feel pressured?
Trying to find a way to market myself a little better when I'm talking to customers and do their product to the fullest without giving them ideas and letting them give me the ideals so it doesn't look like I'm forcing them into a different pay status is there a way to be able to do this easier
What’s Actually Working for Marketing in 2026? 🚜📈
Trying to figure out what actually works for marketing a small service business in 2026 feels like throwing darts blindfolded sometimes. 😅 Facebook boosts? Marketplace? Reels? Before & after photos? Community groups? Google Business? Word of mouth? Door hangers? I run a veteran-owned rural property management company in New Brunswick, Canada, and I’m curious what’s genuinely bringing people, real customers lately — not just likes and views. For the people actually getting calls and booked jobs: • What’s been your most successful marketing approach? • What gives the best ROI for a small budget? • What completely flopped for you? • Are you finding people respond more to personality/branding or straight-up service ads and pricing? Would love to hear real experiences from other small business owners and operators. 🚜🔥
How to grow a business on the side until you can go full-time?
Hey everyone, Aaron here with Latiolais’ Lawn Co. out of Lafayette, Louisiana 👋 I started my lawn and property maintenance business while working a full-time job during the week, and have been growing it through hard work, referrals, and trying to provide dependable service every time. Jobber has honestly helped take my business to another level with estimates, invoicing, scheduling, and keeping customers updated professionally. It’s helped me run smoother operations and build stronger relationships with customers. Excited to keep learning from everyone in this community and continue growing the business 👍 For those that started owner-operated, what helped y’all the most when making the jump toward full-time?Sales Calls - How are You Stucturing Yours?
How do you all structure your sales calls when a lead comes in? Do you jump straight to a site visit, give ballpark pricing over the phone, or take a different approach? I'm curious how everyone handles that initial conversation before committing time to the property. Here's my process: my VA gathers information and photos first, and if it's a job that'll run longer than a day or two, I'll call them. I spend about sixty to seventy five percent of that call just discovering—how long they've been considering this, what they really need, the full picture. Then I give them a bracketed price and listen to their reaction. If it fits their budget, we move to scheduling a site visit. Now, some leads won't send pictures or details, and honestly, I'm not spending two to four hours wandering their house blind. So I charge a hundred and fifty dollar site visit fee in those cases. It filters for serious clients and respects my time. Curious to hear how you all approach this—what's working for you?Building My Cultural High Tea / High Coffee Business — What Lead Tactics Work Best
Hi everyone, I’m Desiree — I’m currently building Desire Treats, a mobile High Tea & High Coffee fusion service inspired by African, Caribbean, and Latin culture. I’m based in Edmonton and still in the early stages, but a recent win for me was finalizing my Passport Menu and getting my mobile setup ready for private events and office bookings, with plans to expand into yacht‑style experiences and warm‑climate markets in the future. One thing that really shaped my business direction is my Passport Menu concept — offering destination‑inspired desserts paired with curated tea and coffee flights. Customers can explore different cultural flavors and collect digital stamps to unlock rewards. I’ll be expanding the Passport Menu with dishes as the business grows, and I’m also exploring partnerships with existing commercial kitchens to help me get started operationally. Long‑term, my goal is to take Desire Treats into Florida and eventually expand across warmer countries like Mexico, Central America, and South America, where cultural fusion and outdoor experiences thrive. As I prepare to launch, I’d love to learn from others here: What lead tactics have brought you the highest‑quality clients for mobile or event‑based services (including higher‑end markets like corporate events or yachts)? Referrals, partnerships, ads, community groups, or something else? I’m also shaping my business model to stay accessible. Long‑term, I want to create options that support people facing financial barriers while still maintaining consistent pricing and a sustainable service. My goal is to build a business that grows while helping others grow too. Appreciate any insights as I get ready to roll things out.Any of you - OVER automated? Where's the Line
I was thinking about this as I'm reconfiguring our sales intake system. We are about to implement a system that will automate a lot of follow up and keep nudging people that haven't responded. I'm trying to do the same with email, and occasionally will send voice texts also. But when is it too much and you've lost the human touch? I definitely don't want to take the personality out of my business. Where have you drawn the line in your own business to keep the machine from running the whole thing?
