There are awesome questions to be asking early. Just a few thoughts to share:
For your first few clients, start local and go direct. I would personally walk into restaurants, introduce myself and the business, and lead with the compliance angle. Most restaurants are legally required to have appliances cleaned on a schedule, so you're not selling them something extra, you're solving a real obligation they already have 🙌
For repeat business, lock in a service schedule from day one. And make it easy for them to say yes by offering a simple recurring plan.
Customer happiness? Reliability and communication 100%. If you make the manager's life easy, you're several steps closer to a loyal client
Best of luck! And let us know how your business journey is going, would love to follow along
