Forum Discussion

boardwalk's avatar
boardwalk
Contributor 2
2 months ago

Good/Better/Best Quotes

I own a residential cleaning company. We offer anything from one-time cleans to recurring...standard cleanings to top-to-bottom deluxe.

I have been with Jobber 2018, but I am frustrated with the inability to send out a quote with good/better/best options and am thinking of moving to a different CRM.

How do you all deal with this - I don't want to send out 3-4 different quotes. Currently, I send a quote for initial service, then I follow up via email with pricing for different options. But, this is not the ideal solution..and conversion rates on this method are not great.

I am thinking of demoing ServiceTitan, but hopefully, someone has a better solution that I haven't thought of.

cleaning
  • KellyGuerrero's avatar
    KellyGuerrero
    Contributor 4
    30 days ago

    We include the base plan as the "good" option and then add on upgrades.   Optional would be the "better" offering and the VIP would be the "best" option.   

    I think if you broke your cleaning service offerings into what differs in the "better" and "best" scenarios you can isolate what is different or added on for those offerings and set them as optional items with compelling verbiage and you'd be surprised how many people select the add ons once they see them in black and white.  I'd say that we've upsold the add-on service option to at least 80% of the clients that have selected our services. 

    Good luck!  Switching software is a tall order, and while service titan may offer the good, better, best - you may find there's something they don't do nearly as well as jobber and then you're stuck.   

  • judithvirag's avatar
    judithvirag
    Contributor 4
    2 months ago

    When we send out quotes we use all the lines and explain to the customer that each line is a separate quote. 

  • FredHodgeJr's avatar
    FredHodgeJr
    Contributor 4
    29 days ago

    We linked Responsibid with our Jobber to send quotes with Good/Better/Best options along with bundling services to increase our average ticket tremendously. Jobber and Responsibid work great together.

    https://bids.responsibid.com/SignUp?promo=hodge