Podcast discussion: Texted an old quote list and closed $100K

Question

Do you have any thoughts, stories, or feedback&nbsp;after listening to the episode?Comment below what stood out to you most! 👀

🌟 Do you get better responses from text messages or emails when following up with leads? Why do you think one works better for your clients?
🌟 How long do you usually wait before following up on a quote? Have you found a ‘sweet spot’ for getting replies without being pushy?

Episode Overview
What if the fastest way to land new work was hiding in your old quote list?&nbsp;Daniel Dixon, CEO of SendJim, texted 270 leads who never followed through—and closed $100K in jobs. In this episode of Masters of Home Service, Daniel and host Adam Sylvester break down the follow-up strategy behind that massive win. You’ll learn what to say, when to send it, and why your best next customer might be someone who ghosted you last year.
Show Notes:

[02:09] What is SendJim, and how does it work for home service pros
[02:36] The revenue you’re missing if you’re not texting your list
[03:53] How to automate client texts with SendJim and Jobber
[06:06] More smart ways to automate your customer texting
[06:27] Long-term nurture texts to win back past leads
[09:30] The #1 reason your clients forget you after two months
[10:00] The best call-to-action to use in your client texts
[13:42] What happens when a lead replies to your text
[14:03] Should you offer discounts to win back lost quotes?
[16:56] How to send mass texts and promote seasonal offers
[19:07] How often can you text without annoying your clients
[19:49] The texting laws every home service pro needs to know
[21:45] Why following up on quotes is your biggest moneymaker
[25:10] Clients aren’t ignoring you—they just need reminders
[27:07] Why your marketing texts should come from a different number

Never miss an episode of Masters of Home Service. Subscribe on&nbsp;Apple, Spotify, or wherever you get your podcasts.

fredhodgejr · Answer

I personally think you have to do both text and email, each client is different and has a preferred method, the older crowd also appreciates a phone call. When we send a quote we see that within the first week is crucial. We come in with an email and text of the quote right away, phone call the day after and then another text on day 3 and email on day 5. I don't think its pushy right away, we then spread out the communication in hopes of still landing but those first 5-7 days are where its at for us.&nbsp;

erin · Answer

It's definitely important to know your demographic. And totally agree a multi-touch/channel approach to outreach for the win! Thanks for sharing, Fred.

Forum Discussion

Podcast discussion: Texted an old quote list and closed $100K

Episode Overview

Show Notes:

2 Replies