Tips & tricks for increasing open-rates and click-rates?
Do you have any advice for boosting your review campaign open-rate and click-rate?
Forum Discussion
What is your open rate, click rate and review percentage? We are at a 20% rate of reviews to SMS sent. I highly recommend customizing your request message and testing different messages. Timing matters, a clear call to action and offering the absolute best service possible. You can also try to incentivize with value weather it be a small discount, or entry into a raffle for something cool as a thank you. We have our employees mention we are having a review contest at work and bringing the human element defintely helps when they receive the text.
