Forum Discussion

Erica_Krupin's avatar
Erica_Krupin
Contributor 3
11 days ago

Building Trust Through Transparency

In my experience, being transparent with clients has helped build trust and long-term relationships. For example, I always make it a point to explain any potential delays or changes upfront. How do you ensure transparency in your communication with clients? What impact has this had on your business relationships?

  • Agreed also, Tell the customer what's going on and build the trust

  • julie's avatar
    julie
    Jobber Community Team

    I completely agree—being upfront about delays or issues can save a business a lot of misunderstandings. Do you find that transparency has led to more repeat business or referrals for you?

  • Art's avatar
    Art
    Contributor 3

    Always transparent and upfront with clients about everything. A lot of clients appreciate quick communication and fast turnaround.