Improving Jobber's Online Booking for a Cleaning Business
Hey everyone, I love using Jobber for my cleaning business, but I’m finding the online booking functionality a bit lacking. We’re losing potential clients and wasting ad spend because customers can't book instantly online. While we always respond quickly to inquiries, the inability to offer instant booking is really hurting us. We provide a range of services—End of Lease, General Home Cleaning, Airbnb Cleaning (based on the number of rooms, bathrooms, etc.)—and have optional extras like oven cleaning and linen hire. Setting all this up in Jobber's online booking system has been a nightmare! I know some of our competitors use platforms like Booking Koala or Launch27, but I really don’t want to switch. Has anyone found a good workaround within Jobber or a solution that works for similar businesses? Any advice would be greatly appreciated!How Do You Handle Online Booking & Customer Requests?”
As businesses grow, having an easy way for customers to book services or make requests online becomes crucial. I’ve recently started using an online booking system to streamline appointments, and it’s definitely saved time and reduced errors. Do you guys use any online booking platforms for your services? What’s been your experience with managing customer requests digitally?”* I’ve been using Square for online bookings and payments, and it’s made everything smoother. I like that I can sync it with my calendar, send automatic reminders, and get paid online all through one platform. I also use automated emails to confirm appointments and follow up. Have you found a platform that works best for your business?”
