I don’t really share this much —
I just passed the 100 contractors mark that I’ve been able to help through @buildnational. Now, a few of you have seen how I built a $1 million revenue electrical business in my first 4 years. And it had nothing to do with working harder. It’s actually the opposite. It came from securing long-term relationships/contracts, repeat/bulk work with service agreements attached. And the key to it all was understanding MY NUMBERS so I could stay competitive and still close the year at 42% NET profit. We’ve been featured in Forbes and, together, broken down stigmas around construction that keep contractors stuck. All of this—while traveling the U.S. sharing our story. At the end of the day, I just want to make sure you have everything you need to take full advantage of contracting. If you want to have a conversation or just connect, I’m here to serve.Most of Your Problems Are Communication Problems
I learned this the hard way - I always assumed people knew or understood what I needed, instead of communicating because I did not want to have the hard conversation. I wanted to be liked more than understood. But here’s what I’ve learned the hard way: Most mistakes, delays, and drama on a jobsite don’t come from bad workers — they come from unclear instructions. It’s not that people don’t want to do good work. It’s that we assume they understood what we meant. And when assumptions lead the conversation, everything breaks down. So I built this visual to help myself, my team, and now other contractors get clear. What’s one breakdown you’ve had that could’ve been solved with clearer communication?What is your favorite time-saving app?
Hands down, my favorite productivity tool for Windows is Beeftext (sorry, Mac users!). As an executive administrative assistant and customer service representative, this app saves me countless hours of typing every week. What is Beeftext? Beeftext is a free, open-source text substitution tool for Windows that transforms short keywords into longer text snippets. Whether you’re tired of retyping email signatures, markdown templates, or your favorite kaomojis, Beeftext lets you create “combos” that automatically expand your shortcuts in any app that supports copy and paste. It’s lightweight, respects your privacy, and is completely ad-free—ideal for anyone who types a lot and wants to work smarter, not harder. You can learn more and download it here: https://beeftext.org/ The developer confirms it’s 100% safe and clean: https://github.com/xmichelo/Beeftext/wiki/Beeftext-is-safe Getting started is simple: https://github.com/xmichelo/Beeftext/wiki/Getting-started Pro tip: I use the equals sign (=) as my trigger key since I rarely need it otherwise. For example, typing =hi automatically expands to: Hi, it’s Rob from Wright Restorations Canada. Thank you for reaching out. How can I assist you today? Beeftext is very user-friendly, works in most apps and only takes a few minutes to master. Highly recommended for anyone looking to save time and reduce repetitive typing!
🚨FEATURE REQUEST: Tiered Pricing on Products & Services 🚨
Hey Jobber Team and Fellow Pros, Let’s talk about a feature that could seriously boost close rates and make Jobber even more competitive for all of us who quote services, manage inventory, and work in price-sensitive markets. What we need: Tiered Pricing on Products and Services — customizable pricing where the unit cost automatically adjusts based on quantity ordered. Why this matters: We already price materials like mulch, sod, and stone this way in real life. It would speed up quoting, improve estimate accuracy, and help us win more jobs. It mirrors how customers expect to see pricing — more they buy, less they pay per unit. How it would work: Let users define pricing tiers for any product/service: 1–10 units = $10/unit 11–50 units = $8/unit 51+ units = $6/unit These price breaks should auto-calculate during estimate creation and carry through to invoicing. Why Jobber Should Care: Makes Jobber more competitive vs. other platforms offering advanced pricing features. Helps your users convert more jobs = more usage and more loyalty to Jobber. Reflects real-world pricing logic we already use outside the app. If you'd use this — drop a comment or like to help get this in front of Jobber’s dev team. Let’s get this done together!
Best way to handle inbound calls to company line?
Curious yalls thoughts. Looking to not just grow, looking to scale and improve / continue to implement systems. Currently have myself, 1 outside sales rep, and field labor crew (fence install company) current process: customer calls into company # (my cell phone). I try to answer as if it were an office line to answer asap. From that, I confirm I can Text them, I then send a request form via jobber that has basic info / few questions to answer. If / when they fill it out, I add to the schedule for a confirmed day / time to quote on site. etc…… I feel this part is a lot of back and forth, and until I have an in house admin office worker that can answer these calls the first ring - I won’t be able to truly grow / stay efficient. (If I’m tied up, I don’t like calling them back 2 hours later, etc) but also - I love having them fill out the form bc the way I have questions on it, it turns it from a warm lead, to a warmer lead. Any way to streamline this, get more efficient, improve this current process? ANY thoughts or advice - real thankful.How I Finally Delegated Estimating (Without Hiring Another Person)
For years, estimating was the one thing I couldn’t take off my plate. We changed the org chart. We hired roles. Delegated everything we could. But estimating? That was always me. Even if I wasn’t doing anything else in the business... I was still stuck quoting jobs. It was the bottleneck I couldn’t fix—until now. I built a ChatGPT-powered estimator trained with my systems, my pricing, and my language. It asks the right questions, runs the math, and delivers estimates like I would—without me being involved. Now I’m no longer the bottleneck. Customers get quick answers. I get my evenings and weekends back. Want to build your own? Map out your estimating logic. Plug it into ChatGPT. Test and refine. If you're stuck working all day and doing estimates at night and on Saturdays anddddd, sometimes even Sunday mornings when everyone's sleeping—this might be your way out. Heres my direct Zoom link if you'd like to learn more: https://calendly.com/ryaan-besthandymancompany/bh-plan-phone-consultationCurious ... do most teams back up job files from Jobber?
Hey all, just wondering if this is something others have run into. A few of our clients have been talking about how they handle long-term storage of job photos and documents, especially when staff leave, or when they want to organize files outside of Jobber. Some mentioned wanting to move things to Google Drive or DropBox automatically, but I’m not sure how common that need really is. Just curious, have you or your team thought about this? Is keeping a backup of Jobber media files part of your process, or not really a concern? Appreciate any thoughts! Josh
