Will the campaign marketing feature be available to text messaging?
As a business, we collect and send most of our communication to our customers via text. We don't collect email addresses. We are interested in the marketing features, but it appears to be only available by sending emails to customers. Will you be adding a text messaging feature for the add on campaign marketing?
Customer Q: AI Receptionist. Is the pricing I'm seeing on my grow plan permanent...
Q: AI Receptionist. Is the pricing I'm seeing on my grow plan permanent or just for a few months? A: Jobber is offering a 3-month price promotion for AI Receptionist. You can check the details in your Manage Plans settings. This offer runs until March 31st, so if you’re thinking about using it, now’s a great time to try it out!
Customer Q: Is there a way to set the AI Receptionist to only answer during off hours?
A: You have full control over when your AI Receptionist is on or off for calls and/or text messages. You can turn it on so it can take calls and respond to texts when you're unavailable, and turn it off when you're ready to start your day. At this time, this is done directly from a toggle on your AI Receptionist dashboard in Jobber. If you are using call forwarding to redirect calls made to another phone number to your AI Receptionist, check with your phone provider to learn how to forward calls to your AI Receptionist after business hours, or after a certain number of rings.Customer Q: Do you have a plan to allow AI Receptionist to be able to make quotes?
A: At this time, AI Receptionist can perform the following actions: Book a visit Create a request Take a message Answer questions However, we are making ongoing enhancements to AI Receptionist. We will announce additional capabilities as they become available!Customer Q: Can the AI Receptionist forward calls to a human?
A: Your AI Receptionist won't forward calls that it has already answered. However, if it determines the call is best handled by "taking a message," it will do that. It will capture information from the caller and create a task in your Jobber calendar for you to follow up with the caller the next day. You can also use call forwarding to redirect calls made to another phone number, to your AI Receptionist (your dedicated phone number in Jobber). Check with your phone provider to learn how to forward calls to your AI Receptionist after business hours, or after a certain number of rings.
