Sharing Processing Fees
I love Jobber. It has helped transform the front-end of our business by streamlining the calls - requests - estimate - job conversion - invoicing process. Our receivable time has reduced drastically due to the ease of Jobber payments (credit/debit/ACH) and financing options. The record keeping of client communications is very helpful and all of the data reports are helpful with job costing and showing us where and how we can become more efficient. I have been holding my breath, hoping that Jobber will soon have an easy option in the payment areas to either apply the full or split by percentage, the processing fee. It is reasonable at the current rate, but it certainly adds up at the end of each month and year. Just like inputting a percentage of required deposit, I would love to see a percentage I could apply towards the fee for the customer that is customizable and transparent for them. This may change their ultimate decision on the method they seek to use, but it would also allow me to reinvest the savings elsewhere. I have tried adding a line item in the quote for the processing fee, but it can add a lot of manual effort to reconfigure if there are certain change orders or adjustments throughout the job. I'd like to hear other people's experience with it, if possible. Any ideas are helpful, insight, or plans for the future regarding Jobber payments. Thank you!
How to Calculate Your True Hourly Rate?
Hi all, just wanted to mention that we realized in our first year scraping by that we weren't covering our costs of doing business. Even though we run our business out of our home, we jave insurance and licensing, vehicle expenses etc. That are part of our overhead. Finally we took all those expenses and added them up, divided by the normal number of business hours per month and made sure to build that into our hourly charge. Now we are able to set aside the money we need to come up with every 6 mo ths or annually and don't have to woory about spreading ourselves too thin when the expenses arrive. What are some shifts you made to build a sustainable business?
Invoice update via API
Jobber does not allow invoices to be updated and closed/marked as paid from externally. We use Xero as our main accounting system as it hooks into or bank. Every time we mark an invoice as paid in Xero, we need to manually close the corresponding invoice in Jobber. I have raised this multiple times with Jobber but it is not on their roadmap. Hoping there are more people out there with the same requirement to help boost this post so that Jobber can do something about it. Unless someone has found another way to do it. This will save at 30+ hours a month of man hour to change every invoice.What is a good Business Credit Card to have for our line of work?
Hey Jobbers: I'm in the 7th month of business and things are going quite well, but I've been thinking of trying to get my purchases to work of me. Often times credit cards will give perks for cash back or rewards points depending on the purchases that one makes. In our line of work, purchases are pretty out of the norm to other business on a day-to-day basis. I've been doing some research of different programs, but the ranked lists seem to be sponsored by banks, like usual. Hard to trust biased articles. I was wondering if anyone had personal experience/ good recommendations for a credit card that is geared towards Home Services/Handyman companies. Thanks in advance, Think N TinkerWhen should businesses increase prices to keep up with rising payroll costs?
When's the last time you updated your pricing model to match your payroll reality? For example, our direct payroll (before tax) is 38% while our indirect payroll is 10%. As of January 2, we increased rates for all recurring clients by 4% to offload the indirect percentage. Going forward, we increased all first-time services by 5%. Thoughts?How to price a job that is outside your normal working area?
I have made myself a set price list for work within the 35KM where I like to work, but often get calls outside that area. I have been going and doing the work at the same price I quote for calls within my area and wonder if that is hurting me? The idea was to have people discuss what price I gave them with family and friends in different locations and recommend me, but at what point does that price become unprofitable? Should I raise all my prices so customers feel I am not adding a travel surcharge? Should I be upfront and let them know my location and if they want me to come, I will have to add a travel charge? Should I refuse work outside my area? Refuse is such a bad word right!
