How to make profit in a service business?
This year our goal was to be profitable - we did reach this goal. As a business owner I do have to admit I have shiny object syndrome that I promised my team I will hone in this year. I did this and we did make profit. How do you ensure that your business is profitable? I know all the general ones like bringing in more revenue, cutting expenses, reviewing your accounting once a month etc, but what was an aha moment for you that helped your bottom line?Solved31Views1like2CommentsHow do service business owners adjust from a steady paycheck to getting paid per job?
I was talking with a friend yesterday about how my business is going. I mentioned to him how it is new to me not getting a paycheque anymore, but just receiving payments after each service. It is taking me a little bit of time to get used to that. Very different way of budgeting and balancing my chequebook. Has anyone else had this mental challenge when starting out on their own?39Views1like2CommentsShould service businesses use debt to grow and scale, or stay debt-free?
How do you view using credit lines, vendor lines of credit, credit cards, and loans to grow your business? If you prefer to grow debt free what is your strategy? What do you think are the pros and cons of each?97Views1like5CommentsHow to price a job that is outside your normal working area?
I have made myself a set price list for work within the 35KM where I like to work, but often get calls outside that area. I have been going and doing the work at the same price I quote for calls within my area and wonder if that is hurting me? The idea was to have people discuss what price I gave them with family and friends in different locations and recommend me, but at what point does that price become unprofitable? Should I raise all my prices so customers feel I am not adding a travel surcharge? Should I be upfront and let them know my location and if they want me to come, I will have to add a travel charge? Should I refuse work outside my area? Refuse is such a bad word right!17Views3likes1CommentHow can I create an invoice for the deposit?
When doing certain commercial work the client will ask us to send them an invoice for the deposit. This isn't typically how Jobber works as the invoice isn't created until the job is closed usually. What is the best way to send a customer an invoice before having the quote signed, deposit paid, or the job completed? Hope that makes sense. Thanks in advance!23Views0likes2CommentsHow do you scale past $1 Million in revenue? What are some common bottle necks to avoid?
Scaling past $1 Million has been one of the biggest challenges for me as a business owner. I'm curious what steps did you take to get over that hump and what advice do you have to get there?304Views1like16Comments💡FEATURE REQUEST: Price Increases in Products & Services List
Do you increase prices for ongoing customers? Do you know how long it takes me to increase my prices for 700 ongoing clients in my cleaning business? Whether you increase your prices on an annual basis or just as needed in these unpredictable times, it would be easier to make these changes en masse in the Products and Services tab! How would it work? When editing a product or service line item in the Products & Services List, there should be an option to carry that modification over to any existing Jobs that have that line item on it. Currently, this would only update for new jobs created, but I'd love to see a little pop-up that says, "Would you like to change the price for existing Jobs with this line item? Yes/No" Use Case Example: Because I am in the cleaning industry, it will be my primary use case. Let's say you have a minimum price that every client's rate will be at or above. When you create a new job for a recurring customer, you add a line item titled "Minimum Rate + current year," like for 2020: "Minimum Rate 2020," which is $150. You also add another line item based on how your pricing model is set up - in this case, I will use a simple one: "Small House" for $10 "Medium House" for $30 "Large House" for $50 When it's time for your prices to increase, consider the following options: you could decide to raise prices only for people with large houses and keep your minimum rate the same, or you may want to increase the cost for clients who have been with you for more than 5 years. Instead of making this change one client at a time and trying to sort through who the change applies to, I could go to the Products and Services List and find the specific line item I want to modify. Then, I could edit the price in there! Ta Da! You've raised your prices! Why should Jobber care? This would be huge for any business industry that has recurring clients. ServiceTitan, Housecall Pro, and other competitors already have this feature. I have found other threads that mention something like this or frustrations with how to go about raising prices. This would allow businesses that only see customers once or twice a year to set up their customers as recurring with one Job, saving them a lot of time and effort as well. You'd have at least one very loyal customer in me! I've spoken to two support agents who thought this was a simple but fantastic idea! My next price increase is in June, and I'd love you guys if you saved me weeks worth of work in a single click 🤞🙏 QUESTIONS, COMMENTS, FEEDBACK, AND MORE USE CASES WELCOME!!63Views1like3CommentsIn house financing. Jobber Payment Schedule.
I love that Jobber has implemented a payment schedule. I was just curious if anyone has considered using this feature to offer in house financing? Could you do batch invoicing for payments that are due? What do you think the pros and cons of that would be. Look forward to hearing some thoughts on this. Ps. We currently use Wisetack for customer financing.26Views0likes0CommentsCrypto as a form of payment?
I am not huge into crypto currency; however, I like the idea of diversifying my approach to my business and preparing myself for what could come. Are any of you accepting crypto as a form of payment? If so, then how do you go about that? Also what are your overall thoughts on it?50Views1like2Comments