What Should Home Service Businesses Automate First to Save Time?
Small manual tasks start stacking up, catching up on follow-ups, re-adjusting scheduling, invoicing, review requests, the list goes on and on. Sound familiar? What’s one task you’re still doing manually that you know could be automated? What’s stopping you from setting it up?How do home service businesses fill their calendar before busy season?
When work slows down, most service businesses feel it fast: stress, cash flow pressure, and last-minute scrambling. Sound familiar? What’s the one thing you rely on most before busy season to keep your calendar full? New leads Repeat customers Referrals Deposits or upfront payments Booking weeks in advance Something else? (do tell!) Bonus: What used to stress you out about slow periods that doesn’t anymore?
Will AI replace jobs in home service and skilled trades?
I saw an article yesterday about all the tech jobs that are being replaced by AI and I thought about how hard that would be to know your position can be replaced by someTHING that can do it faster and cheaper than you can. Then I thought how happy I am that I decided a long time ago that I am going to work with my hands. Be handy. Solve real problems. I would be safe in saying that AI is never going to cut your lawn, remove your junk, exterminate your bed bugs, plumb in or wire your home. Am I going to regret saying this? Is AI reading thins and just started plotting to take all our jobs???How Are Home Service Businesses Preparing for AI Search Visibility?
Search is changing fast. We’ve already seen Google test online estimates and AI-assisted pricing in local search. Now, AI tools are helping homeowners decide who to call, sometimes before they ever visit a website. Scorpion Marketing published a report with the following stats: 22% of homeowners are already using AI tools to research services or get recommendations 80% of business owners say they don’t know how to prepare for AI-driven search visibility We’d love to hear what you’re seeing👇 Have you noticed changes in how customers find you or ask questions? Are you doing anything intentionally today to prep for AI-driven search? If AI search on your radar but still confusing, what question do you have? This space will continue to evolve. Sharing what’s working (or not) across different trades helps everyone get ahead of it!How Do You Manage Sales to Production Hand Offs?
I have two problems I could use some insight on for you companies that have a sales person and a production side of the business: How do you communicate the promises made to your customers in the sales process to those who are executing? Specifically for those GCs and Handymen who have varied scopes from project to project Is there a software that can help with that? Jobber gets you half way there with the Sales tab but it's not expanded (yet, I'm going to message them) so I'd like to have some sort of system so I can see where a project is at a glance. I just hired a production manager but I've always done sales and production managing so it's easy for me to make notes in jobber for the field staff. I'm trying to devise a system that I can get this info to the production manager without having 1000 meetings about every single job.New Google Search Features: Online Estimates Filter and “Have AI Check Prices” — what does this mean for service pros?
Google has recently started rolling out new pricing-related features in local home service search, and they could impact how service businesses get discovered. Two early changes we’re seeing: “Online estimates” filter Google is beginning to surface an Online estimates filter in some home service searches. Early signs suggest businesses that provide clear, machine-readable pricing or instant estimates may be favored over generic contact forms. “Have AI check prices” or “Ask AI for Pricing” feature Google is also testing an AI feature that gathers pricing on a homeowner’s behalf by using AI to call businesses and collect price quotes. https://www.youtube.com/watch?v=illIa8LSfY0 These features are still new and evolving, but they raise big questions about pricing transparency, estimates, and local search visibility. We’re curious: Have you noticed either of these features in your area yet? Do you currently show pricing or estimate ranges online? Do changes like this make you rethink how you approach pricing and Google visibility? Would love to hear what service pros are seeing so far 👇4 wheel drive and winter tires.
In my past jobs I was always provided a work truck. All companies would buy the standard Chevy Colorado 2 door WT, rear wheel drive and all weather tires. If there was a bad snow storm, sometimes I couldn't even get out of my driveway! Funny thing is, back then I didn't care, I was an employee and if I can't make it safely, it was the companies problem to figure out. Now that I have started my own business I have decided that I would buy a 4 wheel drive truck and install winter tires. I want to be available to my customers no matter what the weather and I don't want any excuses. I feel I can safely make it to a home or business no matter the weather and I think that is going to make me stand out to customers. I know that not all businesses have cold weather problems to deal with but in Ontario where I live and operate, I think being ready for winter is very important. If anyone is thinking about purchasing a work vehicle, and live in a snowy area, I would highly recommend making the investment in a 4 wheel drive vehicle with good tires!Why I Stopped Chasing Jobs and Started Building Systems
Early in my career I equated motion with progress. AKA: Rocking chair syndrome. If the phone rang, I was winning. If my schedule was full, I was successful. But all that movement was just noise. I was busy, not effective. The shift came when I started documenting everything! How calls were answered, how quotes were written and how materials were ordered. Once I built systems, my business stopped depending on how many hours I worked and started depending on how well I led. Systems create predictability. Predictability builds trust. Trust builds freedom. Stop being the technician who holds it all together with duct tape. Be the leader who builds a machine that runs smoothly, even when you step away. Have questions? Message me!
