Ask-an-Expert: FREE Google Business Profile Reviews. Is Your Profile Costing You Jobs?
Your Google Business Profile (GBP) is often the first thing a customer sees, and most of them are losing jobs because of it without even knowing. Hey, I'm Phil Risher, business educator and owner of Phlash Consulting. I've spent years helping home service pros get found on Google and turn profile views into booked jobs, and this week, I'm here to help you do the same. From April 15 - 21, drop your GBP link in the comments, and I'll give you personalized feedback on: What's missing or hurting your visibility Quick wins that can turn more views into real leads How you can optimize your profile with Jobber Not sure if your profile is even the problem? Ask me anything! I'm here all week. Your next customer is already Googling. Let's make sure you show up! 🔻 Please note: Due to the high level of interest in this session, I may not be able to complete every review. I’ll do my best to get through as many as possible, prioritizing those submitted earliest. Thanks for understanding, and thanks for showing up in such a big way! (This post will be closed on April 21 at 5:00 pm MST)What offer(s) do you use to seal the deal?
What offer actually wins you jobs? Discounts, guarantees, referral credits—what's working for you? In this episode of Masters of Home Service, Savannah Revis breaks down: How to make your offer easy to say yes to Building your offer around customer pain points Backing your offer with real numbers (not guesswork) Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Crash Reconstruction: A Critical Field Service for Truth and Safety
Crash reconstruction may not be the first service people think about, but it plays an important role in safety, accountability, and helping people move forward after serious vehicle incidents. At Crodymi LLC, I provide mobile crash investigation support, vehicle black box/EDR data retrieval, diagnostics, and forensic analysis to help determine what happened in a collision. That work can help attorneys, insurers, businesses, and individuals make informed decisions based on evidence rather than guesswork. What I value most about this field is that it combines hands-on technical work, problem-solving, and service. Sometimes that means traveling to inspect a vehicle, preserving critical data, documenting evidence, or helping explain complex findings in a way clients can understand. In many cases, accurate reconstruction can make a real difference in resolving disputes, improving safety awareness, and supporting fair outcomes. I would love to connect with other Jobber community members who provide field-based or technical services. What are some of the biggest challenges you face in building trust with clients when your work is highly specialized?How can I re-build my business from ground zero?
Hi my name is Jeremy Lesser, I am the Business Owner/CEO of a small residential painting and home improvements business. I have been in business since 2022. After about a year or so of being in business, I about called it quits and started doing Maintenance Engineering. Well having my own business doing what I love to do the most which is drywall and painting, has been a dream of mine since I first started doing drywall and painting 15+ years ago. I want my business to succeed. I have a perpetual LLC. for my business, so I would like to build my business back and Lord willing watch it grow this time. I have more patience and knowledge in it. How can I build my business with zero income and zero revenue? I have been applying for grants. Please help! Thank you and God Bless. ~Jeremy Lesser~
Would You Use This?
Hey, I'm sure we all use the same marketing tools to send to our customers, but to be honest, that's not actually building any sort of relationship. I myself get them and delete them. Money on the table is when a customer does not come back, remember you, or gets sick of the marketing. Enter something radically different. Ever heard of relationship automation? I'll give you an example. Current SMS/Email: "Hey Mike! Just a friendly reminder — we're running a spring AC special. 15% off if you book this week!" — Jerry, Acme Plumbing (our customers delete this) Relationship Automation: "Hey Mike! Did you see the Broncos schedule just dropped? They open at home Sept 7 — here's the link if you want to grab tickets early: broncos.com/schedule" — Jerry, Acme Plumbing That will BLOW their minds and they will forward that, refer work, etc. Another example? "Hi Sarah! Time for your annual tune-up. Book now and save 10%! →" - Mike, Comfort Air HVAC "Hey Sarah! How's Cooper settling in? Found this great puppy training guide specifically for goldens — a friend swore by it: akc.org/golden-puppy-guide" — Mike, Comfort Air HVAC I'd love to know your thoughts. Traditional marketing is dead. This is next-level stuff that has real ROI.
Has anyone hired a commission-based sales rep for their business?
Has anyone hired a commission based sales rep for their landscaping company? Looking to grow our company and it’s getting harder to handle all the requests in a timely enough manner, but same time we aren’t busy enough to have another crew lead. Looking to weigh options and interested in feedback on how it’s worked for others.Which social media platforms work best for marketing a local service business?
Managing partner here for Rene & Son's Landscaping, Inc. in Wheeling IL. Was just wondering and trying to get everyone's input on this. I'm 25 and when it comes to social media marketing I am kind of at a loss. Is Facebook still a thing that a lot of people use? I have FB but barely use it. I know older generations use Facebook but to what extent. Should I be focusing my marketing more toward Instagram or tik tok? I mean as we continue to move forward should our focus shift into different marketing trends. Should the focus be more on Google marketing or Yelp? Do people still use Yelp?How fast are you sending estimates right now?
How quickly do you respond when a lead requests a quote? What tools are you using to speed up the process? In this episode of Masters of Home Service,​ ryaantuttle​ and WiringByron​ break down: Why faster replies win you more jobs (and boost close rates by 30%) How online booking and video calls help you quote without site visits How quote templates, automation, and AI speed up estimates to minutes Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
Marketing Funnels - What are you using?
I'm starting to use a Go High Level service called Snipey leads and it has a lot of capabilities for marketing funnels. I know jobber has automations around quotes, jobs etc. Those are great - but what I'm looking for is what are some of your favorite funnels you have set up right now that have been successful in your business? Or do you have a nurture campaign set up you'd be willing to share. I'm looking at setting up an IG "comment this" for XX amount off your next job or something but I want it to be valuable. One that I've had set up with Chiirp (but will be switching soon) is following up with their job after 30 then 90 days. Checking in to make sure everything is looking good and seeing if they have any questions on their install.What 3rd Party SMS service do folks use for sending mass / bulk texts to their clients?
What 3rd Party SMS service do folks use for sending mass / bulk texts to their clients? Last month we ran a promotion and marketed it via 4 social media posts and two email sends. Then, we supplemented the campaign with sending SMS messages to our clients from the client re-engagement report. 3 of us divided up the report and pasted the message in the Jobber text thread, changed the first name of the recipient and sent it off to about 600 clients out of ~5,000. It took 3 days... No, not 8 hours a day, we had other things on our list. And when someone responded positively to our message asking for a quote our service manager would go into quote/sales mode while we kept sending. It was brain numbing, but effective. For February, which historically only brings in half or less of the revenue we make during a typical in-season month we almost doubled it. It was our best February ever. The takeaway: Texting works (when done right). For the time it took it will be worth it to spend money on a third party service and press send once, instead of 600 times. So, please share your experience with bulk SMS services- good, bad, meh... I would love to know. Thanks! ~Kyle Klevjer
