đź‘Ź Congrats to everyone who finished Phase 2!
🎉 Phase 2 is officially complete! Congrats to everyone who made it this far. Looking back, what was the biggest challenge you faced—and what part of your application are you most proud of? Wishing everyone the very best as we wait for the next step! 🚀🎉 Phase 2 Is Complete! How’s Everyone Feeling?
🎉 Phase 2 is officially complete! Congrats to everyone who made it this far. Looking back, what was the biggest challenge you faced—and what part of your application are you most proud of? Wishing everyone the very best as we wait for the next step! 🚀
Instant response times might be hurting your business more than helping it.
This used to be hard for me to accept. Like most service business owners, I thought good service meant being available 24/7—answering every call, replying to every text immediately, even while on a job. But in reality, it made me slower, more distracted, and honestly less professional in the field. So I changed how I operate. Now I run structured communication windows during the day instead of reacting constantly. I set clear expectations with customers on when they’ll hear back from me, and I use simple systems to keep everything moving—estimates, reminders, and updates. The surprising part? Customers responded better to the structure than the availability. Another thing I’ve realized: cheap competitors aren’t the real problem. The problem is when customers can’t clearly see the difference between what we do and “just showing up and doing the job.” If they can’t see the value, price becomes the only comparison. So I’ve been working on tightening how we communicate what actually goes into the service—reliability, consistency, communication, professionalism—not just the task itself. I’m curious how others are handling this: Are you optimizing for speed and availability… or structure and consistency? What’s actually working better for you right now?How Do Contractors Structure Their Quotes to Get More Large Jobs Approved?
Hi everyone, I’m Deroy Waite, owner of Protastic Plumbing Services Inc., and I’d really appreciate some insight from fellow plumbers or contractors. We’ve been in business for 2 years, backed by over 20 years of plumbing experience, and we’re currently focused on improving our quote approval rate, especially on larger jobs. For those landing bigger projects consistently, how are you structuring or presenting your quotes to get them approved? Are there specific things you’ve found make a big difference? Any tips or lessons learned would be greatly appreciated. Thank you
How to quote materials accurately and avoid underbidding as a landscaping contractor?
Hey everyone, I’m a small landscaping contractor just starting out to use the jobber and the interface and one of the challenges. Me and my team are having is consistent quoting. Often times we find ourselves going back to clients because we underbid materials and I’m not pleased about it. What is the best way in jobber that you guys find to help quote out jobs? Do you just have a baseline markup on all your materials or do you go different each job?One more day! Make it count!
To everyone still working on their Jobber Grant Phase 2 application: You still have time. One more day can make a huge difference. Before you submit, ask yourself: ✅ Is the problem I’m solving crystal clear? ✅ Have I explained why my solution is different? ✅ Did I clearly show how the funding will be used? ✅ Are my goals specific and measurable? ✅ Would someone who knows nothing about my business understand my vision after reading this? A few tips: Be specific. Avoid vague statements when you can provide examples. • Focus on impact, not just ideas. • Show how the grant will help you reach your next milestone. • Proofread everything one more time. • Make it easy for reviewers to understand why your business matters. Many great applications are separated by clarity, not just the idea itself. Good luck to everyone applying. Finish strong and put your best work forward. 👏Good luck to all the Jobber Grant applicants.
Good luck to everyone pushing through Phase 2 right now! Making it to this stage is a huge win, but dialing in those deeper details while keeping the daily grind moving is a massive challenge. ​Whether you’re working on expansion plans, equipment upgrades, or just trying to finish your application before the deadline hits, I’m wishing you all the best. Let's finish strong, put our best foot forward, and keep moving our businesses to the next level. We've got this!
How to raise pool service rates when costs are rising without losing customers?
I service pools in East Texas, a primarily rural area. I would like some thoughts on full service pool care. With increasing costs of gas and chemicals, I feel that in not charging enough. My profits are suffering, but I don’t want to lose customers.
How to setup pricing for an Electrical Contracting Residential Service Provider?
Hey everyone, I'm fairly new to the residential electrical service side of the industry and I'm trying to get my pricing dialed in. One thing I've been struggling with is pricing service calls. Sometimes I feel like I'm pricing too low and leaving money on the table, while other times I worry I'm pricing too high and potentially losing work. For those of you who have been doing residential service for a while: Do you use flat-rate pricing or time-and-materials pricing? Do you charge a diagnostic fee, truck fee, or travel fee? Is there a pricing system or price book you would recommend? Did you build your own price book, or did you purchase one from a service like Profit Rhino, The New Flat Rate, or another provider? I'm looking for a system that's consistent, profitable, and fair to the customer. I'd appreciate any advice from those who have already been through the learning curve. Thanks in advance!
How long did you work a full-time job before going all-in on your business?
I’ve been building Latiolais’ Lawn Co. on evenings and weekends while working a full-time job during the week. The business has grown a lot since I started, and I’m at the point where I’m trying to be smart about growth instead of rushing the process. For those who made the jump from side hustle to full-time business owner: What was the moment you knew it was time? Did you leave because the business could support you, or because you were missing opportunities by staying employed? Looking back, what would you have done differently? I’d love to hear some real experiences from those who’ve already been through it. Thanks in advance.
