Residential cleaning businesses specifically in North Carolina. Advice on how to pay W2 employees.
Hi, Residentail cleaning business here. Looking to hire my first part-time W2 employee. I have asked this before, but I would like advice from people who are in my state, so the advice can match NC laws, ideas, and cost of living. I want to get some advice from other cleaning business owners who have specifically hired W2 employees in North Carolina. This Jobber community is so large but each state is different when it comes to compensation for their employees. I am interested in knowing the following: *Pay Rate per hour(range) *Travel Time Rate per hour(range) I think I will just do the IRS mileage Rate, unless someone in NC has another idea that is cost efficient over mileage pay. For the employee driving there own personal vehicle for work. When I hire the part-time employee they will need to drive their own personal vehicle after training. Thank you!How did you know it was time to hire your first salesperson?
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How do you pay your staff?
Residential Cleaning Company Here How do you pay your staff? Are they empoloyees or subcontractors? If they are employees do you pay hourly or per job? What is included in their pay? Travel time, admin time, lunch time? Curious to see how do you manage? Do you provide a company car or do they use their own? Do you pay mileage or gas allowance? What benefits do you provide? Thanks!!!Anyone using an ESOP?
I have recently heard about ESOPs a couple times over the past few weeks. It has me thinking this fits my culture and might be a good fit for my business. If you are running an ESOP can you share details about it? Does it work for you? What are the benefits? Has it helped team culture and morale/buy-in?
How do you help employees collect tips?
We run a cleaning company, and in our industry, tips are a regular occurrence. However, Jobber doesn't support tip collection on the mobile app or on an emailed invoice. Tips can only be collected from a credit card payment in the client hub. Consequently, our staff rarely get tips. Are any of you using other software to assist in tip collection for your employees? Any ideas on how to overcome this issue?
Time Clock / Employee Time Tracking
Hey all! We have approximately 20-25 W2 employees who clock in and out using the ADP app. Processing payroll has recently been a hassle due to time discrepancies. Adjusting time cards for each employee is not only time-consuming but can be very costly if things are missed over time. What have you found to help with maintaining accurate time cards for employees? Please paste the link to any hardware you use. I'd love to see what systems you all use for employees to clock in physically instead of over the cell phone.
Pay for performance in Lawn Care and Landscaping - has anyone been successful?
I know this has been talked about many times, but I'm thinking about re-visiting this option. How have you structured your pay for performance when you have crews that do totally different things? For example- we have some crews that just do lawn maintenance (bi-weekly grass cutting, weed eating, etc), and other crews that do 'projects' (french drains, hardscapes, etc). And some guys that float between the different crews. My brain cannot conceive metrics that would be equitable for both groups. Would we have a different set of metrics for each type of crew? A different set for the grass cutting crew vs the projects crew? What are some examples of metrics that you have successfully used? How did you measure or track them? I think I'm just 'stuck' on how to even get started. I've looked at so many conversations on this that my brain is in overload. Can someone give me a hand here? Can I just see your metrics? Help. Please.Do You Train Your Team to Think or Just Work?
Every Monday, we hold a short training session with our team. We train on communication. leadership. & mindset. The reason being most tradespeople aren’t struggling because they can’t do the work. They’re struggling because they were never taught how to: Speak with clarity Handle conflict Lead a crew Represent the business professionally These tend to be the issues I see bottling up, either from our exit interviews or customer feed back or when things are misunderstood. Thats why I'm curious: Do you train soft skills with your crew?
Commission Based Pay?
Hey guys! Wondering if anyone here has experience with paying employees commission instead of hourly. How is that working for you guys? How do you have it set up to where you’re making the profit you need and the employee is happy and motivated to work hard? At what percentage do you pay? Thanks!
