Customer Q: Would also love to have the feature to attach a photo in messages
Assuming you're asking about sending images in text messages to clients (please correct me if not - happy to discuss more), Grow Plan users can now attach an image to an SMS in the message centre on mobile. More details to come in the Help Center soon.Customer Q: Privacy is often a concern with AI. How will Jobber be using and protecting our data?
Thanks for the question. We take data privacy seriously and adhere to our privacy policy, which outlines how your data is handled. Interactions with Jobber AI features may be logged for analysis, quality assurance, and security purposes.Customer Q: Can we test out the AI system, but if it isn't a match for us return back?
AI is integrated into many parts of Jobber to make your day-to-day work smoother, so it isn’t something that can be fully “turned off.” That said, specific AI features—like Receptionist, Voice, and Rewrite are completely optional. You can try them out at your own pace and, if they don’t feel like the right fit, simply stop using them. Your core Jobber experience will continue to work just as it always has.Customer Q: Do we need to activate Jobber AI or is it automatically updated to our Jobber account?
No setup required—Jobber AI is already in your account. Just tap the ✨ icon in the app or on Jobber.com to start a chat by typing or use Voice. Voice is available on the mobile app only. Tip: If you don’t see it, update your mobile app to the latest version.Customer Q: Does Jobber AI allow you to see what your competitors pricing is for similar services?
No, Jobber AI doesn't have direct competitor pricing information, but it can provide some advice on how to price competitively, given your services, industry, and region. I'd suggest starting a chat with Jobber AI by clicking the ✨ . You can type out a chat on desktop or mobile, or use Voice on the mobile app to dig into your pricing questions.Customer Q: Is there a plan change to add Marketing Suite?
Marketing Suite is available (in the US, Canada, UK) as an add-on to all plans and is included in the Plus plan. To add Marketing Suite to your account, follow this link and click the “Add to Plan” button: https://secure.getjobber.com/marketing_suite_landing_pagCustomer Q: Can Jobber AI create a form with required signatures for agreements before booking?
Thanks for the suggestion! At this time, Jobber AI can’t create a signature-required form for policies or agreements before booking confirmation. We’ve shared your feedback with our product team for future consideration.
