When doing certain commercial work the client will ask us to send them an invoice for the deposit. This isn't typically how Jobber works as the invoice isn't created until the job is closed usually. What is the best way to send a customer an invoice before having the quote signed, deposit paid, or the job completed? Hope that makes sense. Thanks in advance!
I am having the same exact problem. It seems like this system only lets you collect a deposit on the spot however like you stated commercial work doesn't work like that. Commercial work is usually net 30-45 INCLUDING deposits. Jobber is too residential for that. I am also having problems doing progress invoicing that payment schedule on jobber is set up for residential work. Did you ever come up with a solution?
Required deposits on quotes is the easiest way to collect the deposit, the client balance is adjusted and the final invoice gets paid with the remaining balance. This has helped our business keep track of payments and order materials for upcoming work with the deposit money! We love it!
Large commercial jobs do not work like that
Hi BrandenSewell​ , thanks for the question. It makes total sense.
In Jobber, the easiest way to take a deposit before the work starts is to use a Quote and collect a deposit through that. Quotes can be approved and paid upfront, so you don't need to wait until the job is closed to receive payment.
The common Jobber flow is:
Create a Quote and include the deposit amount, or request a deposit on the Quote. Send it to the client for approval, then they can pay the deposit right from the Quote. Once the Quote is approved and the deposit is paid, convert it to a Job and continue as normal. The final invoice can be created when the work is done, with the deposit automatically applied.
Would that work for your process, using a Quote to receive the deposit instead of an early invoice?
