Forum Discussion
94 Replies
- JanieruckerContributor 4
This is something I'm still learning and improving in my own business too. I've learned that pricing has to cover more than just the service—you have to think about your time, expenses, tools, overhead, and still leave room for profit and growth. I would love to hear how other business owners calculate their pricing because this is definitely an important topic!
- RG-ELECTRICContributor 2
For me, being transparent with customers is important. If costs go up, I explain why and make sure they understand what they’re paying for.
- Ana1Contributor 3
As a small cleaning business owner, I've learned that pricing isn't just about making a sale it's about making a profit while providing quality service.
I price my services based on the size of the home, the condition, the amount of time required, and the scope of work rather than charging strictly by the hour. This helps ensure every client receives a fair quote and allows me to cover my supplies, travel, insurance, taxes, and the time it takes to deliver high-quality results.
When I need to increase my prices, I communicate honestly and give my existing clients advance notice. I explain that rising costs for supplies, fuel, and operating a business make adjustments necessary. Most clients appreciate the transparency, especially when they know they're receiving dependable, consistent service.
I've found that the right clients understand that quality cleaning is an investment, and fair pricing allows me to continue providing the level of service they expect.
- 510mobiledetailContributor 3
Pricing has been tough for me. I remember the days where our services cost a lot less, so I often under quote. Customers constantly tell me I need to raise my prices. To make up for my pricing customers will often tip me really well. On one hand I'm happy because I am willing to do the service at the given rate, and I'm ecstatic because people value me more than I value myself sometimes. But also I want to make sure that as my business grows I can afford to properly compensate my employees.
- Mkellc1018Contributor 3
When pricing my services, I focus on value first, not just cost. It's important to understand all of your expenses, including time, materials, overhead, marketing, and any unexpected costs that can come up. Once I know my true costs, I make sure my pricing allows for a healthy profit margin rather than simply breaking even.
I also look at the value I'm providing to the customer. If my service helps save time, solve a problem, or create additional income for a client, that value should be reflected in the price. Competing solely on being the cheapest option is rarely a sustainable business strategy.
I've learned that confidence in your pricing is important. If you're consistently delivering quality service and great customer experiences, your pricing should reflect that. Review your numbers regularly, adjust when necessary, and don't be afraid to charge what your service is worth.
At the end of the day, profitable pricing isn't about charging the most—it's about creating a price that is fair for the customer, sustainable for the business, and supports long-term growth.
- HUGEHomeProsVerified Community Coach
I think the best approach is to give everyone a heads up on your weekly emails then have a period of time where if an existing customer reaches out, you tell them you'll give them the old price this time but just a heads up next time it will be more. I haven't raised prices in a few years actually so I'm off to my email list right now... time to give myself a raise! haha
- AeroFusionContributor 2
Price increases are apart of business. All you can do as the business is be transparent, tell the customer the real reason, and although you cannot please everyone, it will definitely get you the furthest in the industry!
- FHGLLCContributor 4
Depending on the business, customer base, and local economy, it can either be a straightforward conversation or a humbling one. At the end of the day, price increases are sometimes necessary, but how they're communicated can make all the difference.
- JanieruckerContributor 4
Great question! As a business owner, I think pricing should cover your expenses, pay you for your time, and leave room for profit and growth. I'm always interested in hearing how others calculate their pricing and profit margins.
- JanieruckerContributor 4
Thank you for sharing your approach. I appreciate the insight on combining operational costs with value-based pricing. As a small business owner, I am still learning how to price my services properly while making sure I cover my time and expenses. Your explanation gives me a better understanding of how to build pricing that is both competitive and profitable. Thank you for taking the time to respond.