CASH-BASED Companies: Handling "Bad Debt"
I have a question for other companies set up with cash-based accounting, regarding how to handle old unpaid invoices. Since we cannot write off bad debt as accrual-based companies can, how do you pr...
Forum Discussion
In quickbooks you'll want to create a credit memo for the transaction amount, and then match them utilizing receive payments to zero out their balance. I'm curious if anyone else has any ideas how to note they are a "bad" customer??
TAG the customer with something like "bad customer", "blacklist", "no service", etc. With that you can filter out the bad apples when doing reports or integrations to other apps.
If you do a credit memo in Quickbooks, how do you clear out the invoice balance from reports in Jobber as well since invoices do not sync back that way? For example, right now I check our Jobber "Aged Receivables" report daily to see who is past due, but all the old customers in collections still show there as well.
JLthe folks at Jobber Support can walk you through the best way to do this
