I have always been pretty bad at asking for reviews when i finish a project and i am trying to change this moving forward.
Is there a way to categorize customers by who has and has not given you a review?
I will have my secretary call and email previous customers moving forward to give us a review but i want to make sure we mark this down so that we are not constantly asking the same customers.
If you use the NiceJob integration it will actually show you right in Jobber if the client has given you a review before. And you can choose at that point to either ask for a review in Jobber or not ask for a review.
Jobber has a native (paid) feature to automatically send out reviews. We use NiceJob and integrate it with Jobber. We we close a job, NiceJob starts a campaign to ask for a review. It'll send one text and three emails over a course of the month. They stop getting communications when they click on the link I think.
Or, if you don't want to pay, you just need to setup an SOP to ask the customer if they can leave you a review and immediately send them a link directly to your Google Business Profile (or wherever you want the review). Then, if they don't, then follow up in two days. And then if they don't, follow up in 5 days. Etc...
