Expertise is there, but how do we get the first KEC clients?

Question

My husband has 3 years of Kitchen Exhaust Cleaning expertise, but we are new to the marketing side. As we launch Flores Pro Hoods, we need advice on:

What’s the best way to get that first restaurant to say "yes"?

Repeat Business: How do you keep them on a recurring schedule?

Customer Happiness: What small thing makes a manager loyal to you for life?

He knows how to do the work—I’m just trying to help him find it! Any tips for a new startup?

julie · Answer

There are awesome questions to be asking early. Just a few thoughts to share:
For your first few clients, start local and go direct. I would personally walk into restaurants, introduce myself and the business, and lead with the compliance angle. Most restaurants are legally required to have appliances cleaned on a schedule, so you're not selling them something extra, you're solving a real obligation they already have 🙌For repeat business, lock in a service schedule from day one. And make it easy for them to say yes by offering a simple recurring plan.&nbsp;Customer happiness? Reliability and communication 100%. If you make the manager's life easy, you're several steps closer to a loyal client&nbsp;Best of luck! And let us know how your business journey is going, would love to follow along

Forum Discussion

Expertise is there, but how do we get the first KEC clients?

1 Reply