Forum Discussion

Lisa's avatar
Lisa
Jobber Community Team
2 days ago

How (if at all) are you using video in your business?

Curious where video shows up in your business today. Do you use it in sales, marketing, or team training? Or maybe something else?

In this episode of Masters of Home Service, PhilRisher​ goes over:

  • The four videos that instantly build trust (+ bonus video ideas)
  • How to record a month of video content in one hour
  • Why video helps you show up in AI search

Want to put these tips into action? Download our free customer journey video kit (includes scripts and checklists).

Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.

4 Replies

  • Moly's avatar
    Moly
    Jobber Community Team

    Meta glasses are coming up way more than I expected when I'm talking to business owners. They use them during quoting to walk around a site and say their notes out loud on the work to be done so their teams have all the specifics matched with actual visuals before they get started. A very cool use case!

    • Lisa's avatar
      Lisa
      Jobber Community Team

      Such a smart way to use Meta glasses! I imagine the visuals + spoken notes can save a lot of back-and-forth before the job starts.

      I've also seen service pros using them for POV videos on social to show how the work gets done. Another great way to stand out, especially when customers are comparing different options!

  • FredHodgeJr's avatar
    FredHodgeJr
    Jobber Ambassador

    Video plays a major role across sales, marketing, and team development in our business.

    On the marketing side, we use video heavily for social media, brand awareness, and community engagement. It helps showcase our work, our culture, and our standards, which builds trust before a customer ever calls. Short-form videos drive inbound leads, while longer-form content supports education and authority.

    In sales, video supports follow-up, proposal reinforcement, and expectation setting. It helps prospects clearly understand our process, pricing philosophy, and the value behind professional service, which improves close rates and reduces friction.

    For team training and culture, video is becoming increasingly important. We use it to document SOPs, reinforce standards, onboard new hires, and keep expectations consistent across crews. It allows us to scale knowledge, reduce retraining, and maintain quality as we grow.

    • Lisa's avatar
      Lisa
      Jobber Community Team

      Love this breakdown, Fred! These are solid ways to use video across different parts of your business.

      Are there any tools/platforms you’ve found helpful for recording? 👀 And any tips for actually getting started? Especially for folks that might feel awkward or unsure on camera?