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Kyle_Klevjer's avatar
Kyle_Klevjer
Contributor 3
22 days ago

What 3rd Party SMS service do folks use for sending mass / bulk texts to their clients?

What 3rd Party SMS service do folks use for sending mass / bulk texts to their clients?

Last month we ran a promotion and marketed it via 4 social media posts and two email sends. Then, we supplemented the campaign with sending SMS messages to our clients from the client re-engagement report. 3 of us divided up the report and pasted the message in the Jobber text thread, changed the first name of the recipient and sent it off to about 600 clients out of ~5,000. It took 3 days... No, not 8 hours a day, we had other things on our list. And when someone responded positively to our message asking for a quote our service manager would go into quote/sales mode while we kept sending. It was brain numbing, but effective. For February, which historically only brings in half or less of the revenue we make during a typical in-season month we almost doubled it. It was our best February ever.

The takeaway: Texting works (when done right). For the time it took it will be worth it to spend money on a third party service and press send once, instead of 600 times. 

So, please share your experience with bulk SMS services- good, bad, meh... I would love to know. Thanks! 

~Kyle Klevjer

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4 Replies

  • Tony0815's avatar
    Tony0815
    Contributor 2
    21 days ago

    Hey Kyle, we've been using the Notify Customers app. It works great and affordable. You can use tags to organize who you send it to, and it also syncs with jobber. We haven't really used email since, just because of how effective text alerts are. This was a no brainer for our business and I always find myself recommending it. 

    Here's the link: https://secure.getjobber.com/marketplace/notifycustomers

     

  • Poop-N-Scoop's avatar
    Poop-N-Scoop
    Contributor 2
    21 days ago

    hey there is a couple of there but for my dog waste business we been using notify for the past 2 years. service is great always there to help me out and to upload my clients list when needed ahah. but check them out on the jobber Marketplace. highly recommend! 

     

  • BrightBox's avatar
    BrightBox
    Contributor 2
    21 days ago

    We have been using Notify Customers app for years now. Amazing results and super easy to use. The team over there is second to none! Highly recommend. 

  • HUGEHandyman's avatar
    HUGEHandyman
    Jobber Ambassador
    20 days ago

    I've been using Chiirp - It's ok. It's $350/month and it has a lot of capability but it's also really hard to set automations up and sometimes even their tech support can't figure it out. They have a "done for you" option but that takes a long time to get meetings with their people and you can just do it on your own by calling support. I'm actually switching to a Go High Level mod called snipey leads. It's almost the same capabilities of chiirp but way easier to use. Check back with me in a month haha.