Up Your Follow-Up Game & Win!

Question

I hear a lot of business owners and leaders talking about "getting leads".&nbsp;&nbsp; Don't get me wrong, leads are important.&nbsp; &nbsp;However, what you do with those leads is more important.&nbsp;&nbsp;When you get a lead, how long does it take you to reach out and make contact?&nbsp; &nbsp; Did you know that your chances of closing that lead as a customer drop drastically if you do not make contact in the first minute or two, in many cases.&nbsp; &nbsp;Your customers are able to click and learn about your competitors very rapidly.&nbsp; &nbsp;If you are failing at "speed to lead", you are likely missing clients.How many times do you follow up?&nbsp; &nbsp;For how long?&nbsp; &nbsp; I suggest following up "until you get a solid yes or no".&nbsp; &nbsp; That lead is a client until they prove themselves otherwise.&nbsp; &nbsp;The only way you know they are not a client, is to hear that actually say "no, I am not interested".&nbsp; &nbsp; Until you get that no, they are still a potential yes.&nbsp; &nbsp;If it takes 10 follow-ups or a year, keep trying.&nbsp; You never know if that potential client has had a change in life condition that makes your services more or less relevant over time.&nbsp; &nbsp;Don't give up.&nbsp; &nbsp;Follow up on your leads.&nbsp; &nbsp;And don't just text ..... GET ON THE PHONE!

julie · Answer

Hey Jim! 👋 Happy to see a familiar name in the community forum!&nbsp;
This is such a great reminder, “speed to lead” really can make or break conversions. I like how you framed persistence as part of professionalism, not pushiness. Curious to hear how others handle this in the thread

cmsrepairs · Answer

Absolutely agree the worse thing you can do is leave a lead hanging. With jobbers text capabilities and notification the software makes it easy for you to be on top of replies almost instantly. And your correct DO NOT give up until you actually hear a NO.&nbsp;

alltrades701 · Answer

Where do you see the most of your leads coming from?

charles1 · Answer

Hello. Leads for me come from social media and word of mouth. Things have changed drastically and we have to change with them.&nbsp;

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Up Your Follow-Up Game & Win!

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