Forum Discussion
julie
2 months agoJobber Community Team
Hey Bob! Here is our second question from one of our webinar attendees:
How will Jobber AI Receptionist handle complex or emotionally sensitive customer interactions?
- Bob_Evans2 months agoContributor 2
It's great that people are thinking about this.
You will have control over how Jobber AI Receptionist interacts with your customers.
You can direct it to answer questions in a certain way, or recommend certain actions, based on the information provided by the customer in the call. You'll also have access to logs of text and phone conversations between AI Receptionist and your customers, so you can make sure things are being handled to your standards and make tweaks as needed.
I'm looking forward to the next question!
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