Forum Discussion

WiringByron's avatar
WiringByron
Contributor 4
2 months ago

Best Jobber Automations

I just wanted to get a post going for these. They can be super powerful in your business and I feel like they don't get talked about enough sometimes. 

What are your best Jobber automations you have set up?? 

I really enjoy dashboards myself that give more custom information about my business. I like to use Airtable / Asana / Zapier. 

Cheers ! 

  • julie's avatar
    julie
    Jobber Community Team

    Ooo, great question. Automations can really make a difference in streamlining operations. This will definitely be helpful for Jobber users who might not be taking full advantage of these features yet!

  • Dan1el's avatar
    Dan1el
    Contributor 2

    Some beneficial ideas, got me thinking now! I love the idea of an onboarding email. Good work

    • TNLM06's avatar
      TNLM06
      Contributor 2

      I was figuring out how to make an automation that automatically adds a tag to a customer profile. Tags are one of the best segmentation/differentiation variables for using the new marketing campaigns. It would be nice if Jobber could add a tag automatically at certain points in the customer cycle. Any ideas to do this?

      • WiringByron's avatar
        WiringByron
        Contributor 4

        That's a Zapier "Action" So it can be done. You would need something to trigger that action though. 

        Set up Triggers in Jobber to automate repetitive tasks elsewhere. You can automate an Action in another app whenever one of the below Triggers occurs in Jobber.

        • New Client - Triggers when a client is created
        • Client Updated - Triggers when there is an edit made to client details including their name, email address, phone number, custom fields, or archiving the client. The following events do not trigger:
          • new note added for the client 
          • new property added for the client 
          • an edit to one of the client's properties
        • New Request - Triggers when a request is created 
        • New Quote - Triggers when a quote is created
        • Quote Sent - Triggers when a quote is sent via email or text message
        • Quote Approved - Triggers when a quote is approved
        • New Job Created - Triggers when a new job is created
        • New Job Completion - Triggers when a job is closed
        • Job Updated - Triggers when an edit is made to a job
        • New Invoice - Triggers when an invoice is created
        • Invoice Updated - Triggers when an edit is made to an invoice

        Actions

        Automate the below Actions in Jobber when an event occurs in another app. 

        • Create Client - Creates a new client in Jobber 
        • Add Tags to Client - Adds tags to a client. This action must follow a trigger like New Client Created, Client Updated, or Find Client
        • Create Request - Creates a new request. This will create the request for the client's first property
        • Add Note to Request - Adds a note to the internal notes field on requests. This action must follow the New Request trigger or Create Request action
        • Create Quote - Creates a new quote in Jobber for a client. This will create the quote for the client's first property
        • Create Job - Creates a new job. This action must follow a trigger like New Client Created, Client Updated, or Find Client. 
  • There is a lot of good information here. Great questions by all, and great answers with in depth information to ponder.

  • We keep bumping into limitations with the Zapier connections, and have looked into Adhesion Connect, Make, Integrately, and Hookdeck. Everyone falls short somewhere.

    With Zapier we have been able to create Zaps that:

    • Create a Jobber Client when a HubSpot Contact Lifecycle Stage switches to "Opportunity" (with checks to make sure the Jobber client doesn't already exist
    • Create a CompanyCam Project when a new Jobber Request is created (except not all Request details are passed using Jobber's Zapier connection, so we use an Adhesion Connect Webhook for that)

     

    We had Zaps active that would also create/update HubSpot deals when Jobber Quotes/Invoices were created, but that started using too many Tasks in Zapier.

    Oh, we also have Microsoft Power Automate Flows active to look for Jobber Report CSV files and update our Power BI reports. Sadly, we have to run each report we want manually, as the Jobber Report Scheduler just wasn't up to **bleep** (some reports we need were missing, the report layout between manually-run and scheduler-run were different, plus a few other issues). I'm looking at possibly hooking up Adhesion Connect and AirTable to replace this process, which would work for future data. Not sure about past data.

    So far Integrately and Adhesion Connect are the only two that appear to access Custom Fields.

    I was trying to hook up through ReTool as well, but the Jobber API connections are miserable for me to figure out.

    We also hired an outside developer to link CompanyCam and Jobber via some Google Functions so that when a Quote Draft is created and the CompanyCam Project ID is in the CompanyCamProjectID Custom Field in Jobber (we have to do this manually because, well, Custom Fields), it reads all the CompanyCam Photo Tags for that project, processes them, and then creates a quote with line items based on those tags. Saves us a HUGE amount of time.

    I keep trying to streamline all of this, which is why I have mentioned so many different tools. But again, they all fall short somewhere.

    • WiringByron's avatar
      WiringByron
      Contributor 4

      You've gone deep ! I'm trying to learn about using the API but it's a bit over my head... .might need to take a course haha.