Sorry if this is a repeat post. I did some searching on here and didn’t find what I’m asking. I keep hearing about virtual assistants used for service pros. I’m a 1 man show right now trying to delete and automate as much as possible to leave room for growth and expansion. I heard virtual assistants can help with a number of task. Does anyone have a company they refer or use? What has been the feed back?How has that helped utilizing a VA and Jobber together?
Thank you !
Definitely following this one... I'd love to know what others are using?
We have 3 now and absolutely love them. They are truly part of our team. NinjaVA makes it so easy. Use code Hodge100 for money off!
Thanks for the reply. What are their specific job descriptions or duties that you hand off to them ?
Thanks for the code I’ll have to check out ninjava.
We have 2 that are our front end of our office. Answering all calls, emails, live chats, scheduling, preparing payroll, running reports and creating content on Canva and more. Then we have one that used to do remote estimates and we recently made her my wife and I personal assistant and man that has been extremely helpful and beneficial!
We built our business with VA's and freelancers and continue to leverage them to this day. I've worked with some of them for over 7 years and have never met them in person. We ONLY use Upwork.com and have had great success with that platform.
I know a lot of fantastic VA’s and freelancers I can recommend. I train admin and VA’s on Jobber all time.
I built a freelancer directory of independent freelancers that serves the trades specifically should be operational shortly.
if you have questions I’m happy to answer them for you
We use a VA in our office to manage our task lists, scheduling, receptionist and most admin duties. It has cleared up our admin bottleneck, and has allowed us to grow much faster. Our VA is through Cyberbacker, and I can't recommend them any higher! PoolsScientific.com
We hired a VA ourselves. She's fantastic. We have her deal with the customer service email address, she sends job forms, collects client feedback and sends it out, communicates job form issues and service issues, fixes time sheets and is available to our techs to fix their day to day scheduling problems
UPWORK.COM
I've been outsourcing to Mexico, India, and the Philippines for over 20 years. My longest VA relationship is going on 16 years. That is to say, you can absolutely find great talent abroad. Currently, I use onlinejobs.ph to find VAs. The starting pay I offer is usually $800 USD/mo for a full-time VA. I just searched the site, and I see that 28 individuals list Jobber as an experience/software they previously used. One of the site's features I really like is that applicants can post their IQ and DiSC assessments right on their profile. Makes finding the right candidate(s) much faster.
Currently, I use onlinejobs.ph to find VAs. The starting pay I offer is usually $800 USD/mo for a full-time VA. I just searched the site, and I see that 28 individuals list Jobber as software previously used.
Here is one of my job posts.
Location: Remote (Must be available during Virginia Beach, VA business hours)
Schedule: Monday – Friday, 8 AM – 4 PM EST
Compensation: Based on experience
About Battlefield Home Services (BHS)
Battlefield Home Services is a trusted name in home maintenance and handyman services in Virginia Beach, VA. We pride ourselves on exceptional customer service, fair pricing, and quality workmanship. As we continue to grow, we’re looking for a Virtual Administrative Assistant to help manage daily operations and customer interactions.
What You’ll Do:
Phone & Customer Support – Answer incoming calls, provide basic information, and schedule appointments.
Lead Cultivation – Monitor and follow up with leads from Google Local Service Ads to convert inquiries into booked appointments.
Google Workspace – Use Gmail, Google Drive, Google Voice, and other Workspace applications to organize documents, track customer communications, and manage scheduling.
Administrative Support – Assist with basic office tasks like data entry, email correspondence, and CRM updates.
Administer Business CRM - Use Jobber.com to enter work orders, generate invoices, and record payments.
Customer Engagement – Provide friendly and professional support to potential and existing clients.
***Applicants must have impeccable written and spoken English (C2 Level)
***100 Mbps internet connection or better
***DiSC Profile Must accompany your resume/CV unless it's already posted to your profile.
Yes, hiring Filipino VAs can help but you have to train them. You can also utilize AI call agents to answer and schedule estimates. Our agency has a system specialized for local home service businesses. That’s another way you can help reduce costs and leverage technology.
