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readysetorg's avatar
readysetorg
Contributor 3
22 days ago

How do you simplify your operations to reduce overhead and grow faster?

I was watching a video on youtube last night that was talking about how Chick-Fil-A is the most successful restaurant group in the country.

Per capita, Chick-Fil-A makes way more money than McDonalds, Starbucks, etc.

And their success boils down to the fact that their menu is super simple. This speeds up the ordering process, the making of the food, and cuts down on overhead.

So I'm curious: what are ways that you use the KISS (keep is simple, stupid) method in your business?

3 Replies

  • Simplify by focusing only on your highest-margin services and cutting everything else. Use a single scheduling and invoicing app instead of three different tools. Standardize your processes with checklists so anyone can run the job the same way. Outsource or automate admin tasks like bookkeeping and marketing. The fewer moving parts you have, the lower your overhead stays and the faster you can scale without adding staff.

  • HUGEHomePros's avatar
    HUGEHomePros
    Jobber Ambassador

    One of the biggest things I did on the handyman side of the business is for "time and materials" jobs, I grouped things in to half day blocks. I then use that same strategy for costing out bigger jobs. Am I only going to need to be there for a few hours, that's a half day. Am I going to need some time - boom full day. I explain to customers that's how we do it. The ones that think it's too expensive, we don't work for. The one's that get it, are better customers. This saved me soooooo much time and simplified pricing for me and my technicians when they need to do a change order. Are there times where we need to add an extra hour on there? Sure. I might do that on a case by case basis but if I'm planning on sending someone to a property, it's either a half or full day. 

    Like I said, this can apply for a big job. Let's say I'm doing a shower. Obviously there are going to be a lot of full days in there but one day I'm just going to need to seal grout then no one can go in the bathroom. I don't need to charge for a full day labor for my guy to be there a few hours. Or maybe I need to plan on going and doing touch ups and not spending a whole day there working. This keeps pricing fair, and I still make the money I need to make.