Thanks Julie! I think you hit on a big part of the problem. Business owners shouldn’t feel like they need to become AI experts just to figure out whether it can help them.
That’s really how I approach it with Northway — start with what’s taking too much time, falling through the cracks, or just frustrating to deal with, and then figure out the best way to improve it. Sometimes that involves AI, sometimes it’s a simple automation, and sometimes there’s an easier solution already sitting in the tools they use.
If anyone here has one of those “there has to be a better way to do this” processes, I’m always happy to take a look and share how I’d approach it.
