Customer Q: For credit card & ACH payments can there be an auto option to add the processing fee...

Q: For credit card & ACH payments can there be an auto option to add the processing fee to the customer's payment screen instead of the business adding the fee and charging it out?

Answer: Jobber does not have an automated way to add a surcharge/convenience fee to invoices currently. It is against legislation to add a convenience fee/surcharge in many states, and additionally, a surcharge cannot be added to a debit card transaction anywhere in the United States. Since Jobber Payments allows you to accept both debit and credit cards, we are unable to offer this automation as a feature.

An alternative recommendation would be to look at the fees associated with accepting credit and debit card payments as an “overhead” expense, the same way you’d look at how much you’re paying for fuel over the course of a month or year. Your overhead costs are then worked into the prices for all your services.

To determine what is best for you and your business, I might recommend seeking some guidance from another business in your state/area.