Are You Selling Your Service… or Selling the Experience?
Customers have more choices than ever. Sometimes the difference isn’t just the service you provide, but how you make people feel from the first interaction to the final follow-up. What are some ways your business creates an experience that keeps customers coming back?286Views2likes6CommentsCan I send a PDF newsletter to multiple clients through Jobber?
Is it possible to add a link to a file, like sending out newsletters? I have a PDF file i would like to drop inand send out to around 500 clients. Would really prefer to not have to do this individually. I am not seeing an attachment button36Views2likes1CommentFinding the Right Price: How Do You Charge Fairly While Still Making a Profit? As A Small Business
One of the biggest challenges for many small business owners is knowing how to set prices. You want to be fair to your customers while also making sure your business is profitable and sustainable. How do you determine what to charge for your services? Do you base your pricing on time, materials, competition, experience, or your desired profit margin? What advice would you give to a new business owner who is trying to find the right balance between being affordable and making sure they are not undercharging themselves?Solved226Views1like5CommentsWhat marketing tool has given you the best return on investment?
Hi everyone! 👋 As a newer business owner, I'm trying to be intentional about where I invest my time and money. There are so many marketing tools available—from social media and Google Business Profile to vehicle wraps, yard signs, email marketing, referrals, and automation—that it can be hard to know what really works. If you could recommend just one marketing tool or strategy that has brought in the most customers for your business, what would it be and why? I'd love to hear what has worked for you and what you would recommend to someone just getting started. Thanks in advance for sharing your experience!202Views1like8CommentsDoes Jobber Marketing Suite Generate Leads for Your Business?
We just started our property services business in May. We have been doing really well with referrals so far but I know that doesn't last forever. I have met with a few Instagram marketing companies here in Austin and we've been quote $12K - that's not a realistic number for a business in it's first year. I was wondering if anyone has any experience with the Jobber marketing suite and if so, were you able to generate leads? How did it help you generate leads? What other benefits did you see from having it? Thank you!206Views2likes8CommentsHow Often Should Home Service Businesses Market to Their Existing Customers?
I recently started a discussion asking: "What's one Jobber feature you wish you had started using sooner?" One response really stood out to me. The member mentioned that while many businesses use Jobber to manage jobs, schedules, quotes, and invoices, one feature that often gets overlooked is the Marketing Suite. The point they made was simple but powerful: Many of us do a great job serving customers, but we don't always stay connected with them after the work is done. Instead of only reaching out when it's time to sell something, sending regular educational emails and staying active on social media helps keep your business top of mind. When customers eventually need your services again, or know someone who does they're much more likely to remember you. They also shared that Jobber's upcoming Marketing Calendar will make planning emails and social posts much easier, especially for teams that collaborate on marketing. It got me thinking, How many of us already have a list of past customers but rarely communicate with them? A simple monthly email with seasonal tips, maintenance reminders, or homeowner advice could be enough to keep those relationships alive. I'm curious: How often do you market to your existing customers, and what's worked best for you? I'd love to hear what others are doing.20Views0likes0CommentsWhat Marketing Actually Works for Outdoor Service Businesses During Slow Seasons?
I run a small land clearing/brush clearing business in Ohio, and with how wet it’s been in our area lately, things are starting to slow down a bit. I’m trying to be proactive and focus on marketing so I can keep work coming in and continue growing the business. For those of you who’ve been in a similar spot, what marketing has actually worked best for you to bring in more customers and keep jobs lined up? Facebook ads, Google ads, yard signs, referrals, local networking, something else? I’d especially love to hear what’s worked well for seasonal or outdoor service businesses when weather starts affecting the schedule. Appreciate any advice or ideas you’re willing to share.128Views3likes5CommentsHow important is social media for growing your business?
Im a one woman show. I hire day laborers but majority of the time I work alone. I’m a female contractor in the cowboy capital of Texas. The struggle is real yall. I feel like I’m constantly having to prove myself. Nobody takes me seriously until I start doing the work. Would it be wise to do videos and how much would this help me in establishing my skills and help grow business? I’m busy and I just don’t want to waste time on this if it’s not going to help. What do yall think? And what kind of videos should I do? I do a variety of work. Do I pay someone to follow me around? If you’re doing this please give me some tips and lmk how much it helped you. Thanks113Views0likes2Comments