2025 Best Year Ever
With this year ending in a new year beginning, we should be starting to think about planning for the upcoming year. What are some of your tools you use for planning for the year to come and also daily planning. Do you have any cool tricks that you use to help you in setting goals, and breaking down, goals into smaller action items, and taking those action items and making them happen. Please share your tips, tricks and or traps things that have worked and have not worked.Jobber Summit is BACK for its 5th year! 🎉
Registration is open for Jobber Summit, the ultimate professional development event for home service pros on March 5, 2025! 👉 Claim your spot now! Here’s what you can expect: Proven advice from industry leaders Build connections with live networking Attend when it works best for you All online and completely free 👉 Claim your spot now! What are you most excited about for Jobber Summit!?Franchising Your Home Service Company
Playing in the 'major leagues' is not as hard you might think. Have you ever wondered how national brands grow & dominate their spaces? Franchising your home service company is a tremendous way to limit risk, add new revenue, grow with other people's money, give employees a REAL track of growth to dominate your space. I started using jobber in 2013 for my window cleaning company. I franchised it in 2020 and sold 13 locations in Ut, Az, Kansas & the midwest. (Now they all use Jobber) I'm obsessed with helping others do the same. Did you know that Home Service Franchises are the #1 most sought after franchise concept? It's true. I used to make fun of Fish Window Cleaning & other brands because their services were "sub-par" in my eyes. However - I realized, that just doesn't matter because the franchisor (Fish Corporate) has 350 locations & makes tens of millions, so who's really laughing? If you've ever thought about franchising your business this is the discussion for you!What was your biggest win in 2024?
The year isn't quite over yet, but it's time to start evaluating what went right (and wrong) in 2024, so we make 2025 our best year yet! My biggest win for this year was surpassing my personal and professional financial goals, after a weaker-than-anticipated Q1. The road to get there truly wasn't easy but I'm glad I didn't lower my expectations when things started off tough and adversity continued to show up. It was a big reminder to me that we are all a little tougher than we give ourselves credit for being. What went well for you this year?Time for Hobbies!
When I started my business, I made the choice to give up some of the hobbies I enjoyed to make more time for my business to flourish. I've most recently started to pursue those forgotten hobbies - and it's reminded me of what a journey life can be! Going forward, I am going to make more of an effort to pursue my passions outside of work, hoping to create a little more balance in life. What about you? How are you making time for hobbies in 2025 (and beyond)?
Seeking Advice: Building a Pricing Strategy and Ideal Customer Avatar for MTAC Plumbing
Hi Everyone, This is Markus from MTAC Plumbing, based in Kitchener, Ontario. After 2.5 years in business, I’m reaching out to fellow plumbing companies for advice and insights. As a relatively new business, we’ve been saying "yes" to all types of customers and work. We’ve worked with small general contractors on home renovations, direct service calls with homeowners, small commercial fit-outs, reworks, and even a few custom new construction homes. One challenge I’m facing is narrowing down my ideal customer avatar. Without that focus, I’ve struggled to create a solid pricing strategy and price book tailored to specific types of work. I’ve consumed a lot of content—coaching programs, podcasts, and even paid for some trades business coaching—but I’m constantly torn between different approaches. Should I stick to flat rate/lump sum pricing, or go with time and materials transparency? Overhead recovery is another area I need to lock down, along with deciding whether to lean into truck/service charges or a higher hourly rate with minimum-hour strategies. Currently, my price book in Jobber feels clunky and difficult to use. It’s challenging to organize by service types (e.g., Service, Renovation, Commercial), and there’s no way to create subfolders, making navigation harder. From my experience, homeowners in my area often see flat-rate pricing as a dealbreaker. I’ve trained our admin to explain that a plumber needs to assess the job on-site because of plumbing’s many variables. For common issues, I’m considering building out flat-rate pricing for simplicity, but most clients still want an upfront range or at least a disclosed hourly rate before scheduling. I’m looking for advice from this community: How do you structure your pricing and organize your price books? Do you use flat rate, lump sum, or time and materials strategies, and how do they work for you? What’s the best way to build confidence and efficiency in pricing to ramp up billables while keeping processes streamlined? I appreciate any insights or feedback! Best regards, Markus MTAC Plumbing
