3 numbers every owner should check in their old quotes
Most of us push hard the first week. Quote out, a call, a text, an email. We give it everything we've got. But what happens to the quotes after that first push stops? Most shops have a pile of estimates sitting untouched from 30 to 180 days ago. Here are 3 numbers worth pulling from your old quote data: Total dollars with no next step. Add up every estimate where the homeowner never gave a yes or a no. Seeing it as one number changes how you look at your pipeline. "Said no" vs "went quiet." Separate the firm no's from the ones that simply went quiet. You can't revive a firm no, but the quiet ones are still open. Which ones first. Not all old quotes are equal. Age, job type and ticket size tell you which ones are worth a follow-up first. On Jobber's own Masters of Home Service podcast, SendJim CEO Daniel Dixon shared how texting 270 old leads closed $100K in jobs. A lot of next month's work is already sitting in your quote list. How does your shop handle quotes after that first week?5 Follow-Up Texts for Quotes That Went Quiet (Copy and Paste)
When a homeowner goes quiet after a quote, it's rarely a flat no. Often they got busy, needed to talk it over with a spouse, or were waiting on payday. Here are 5 texts you can use today to restart the conversation. 1. 3–5 days after the quote "Hi [Name], it's [Your name] from [Company]. Any questions on the [job] quote? Happy to walk you through it or get it on the schedule. Reply STOP to opt out." 2. Around two weeks later "Hi [Name], it's [Your name] from [Company]. We have a couple of openings next week. Want me to hold one for the [job]? Reply STOP to opt out." 3. When price or budget is the hesitation "Hi [Name], it's [Your name] from [Company]. If the upfront cost is what's holding you back on the [job], we have a couple of options that turn it into monthly payments. Want me to text the numbers? Reply STOP to opt out." 4. Older quotes (60–180 days) "Hi [Name], it's [Your name] from [Company]. Life gets busy, so no pressure. Still thinking about the [job]? I'm happy to update the quote if anything's changed. Reply STOP to opt out." 5. The easy-out text "Hi [Name], it's [Your name] from [Company]. Did you decide on the [job]? A quick yes, not yet, or no all help me plan my schedule. Reply STOP to opt out." Quick tips: Always name the specific job so they remember you instantly. Ask one easy question they can answer in a few words. Send from a real person's number, not a no-reply number. Which one would you add or change for your trade?Are You Selling Your Service… or Selling the Experience?
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