Would you fire a difficult customer even if they spend a lot?
I have this one custome who is very very supportive of what I do but can be very difficult ALL THE TIME, even when I do every thing the way he likes it its never up to par and there's always something thats wrong. It can be difficult at times specially when Im pressed for time and have other customers waitingSolved30Views1like10CommentsFinding the Right Price: How Do You Charge Fairly While Still Making a Profit? As A Small Business
One of the biggest challenges for many small business owners is knowing how to set prices. You want to be fair to your customers while also making sure your business is profitable and sustainable. How do you determine what to charge for your services? Do you base your pricing on time, materials, competition, experience, or your desired profit margin? What advice would you give to a new business owner who is trying to find the right balance between being affordable and making sure they are not undercharging themselves?Solved24Views1like5CommentsIs Jobber's dedicated business phone number a game changer for small businesses?"
So i had a brake and was watching reels and saw that Jobber offers a dedicated business phone number that lets customers text and call while keeping everything tied to your business. That's definitely A game changer 💪... For those of you using it: • Has it helped you win more customers? • Do clients respond more when they recognize your business number? • Is it better than using your personal cell phone or services like Google Voice? • Would you pay extra for this feature, or is it something every CRM should include?12Views1like0CommentsLooking for genuine feedback
I've been building a hiring tool for home service businesses, and I'd love some honest feedback. The idea is simple. Instead of paying job boards every time you need to hire, what if you owned your own hiring pipeline? You enter your job title, pay, schedule, location, and a few screening questions. In seconds, the software creates a branded social media hiring post with a QR code. You can share that QR code anywhere—Facebook groups, Instagram, your storefront, a vehicle magnet, posters, hiring cards, or anywhere potential employees might see it. When someone scans the QR code, they answer your custom screening questions, enter their availability, and apply directly to your job. As soon as they apply, you receive a text notification. The hiring post is completely free to create and download. You only pay if you find an applicant you actually want to contact. After that, it's $99/month to keep your hiring page active and unlock interview scheduling, digital onboarding, document collection, applicant management, employee tracking, and the ability to save great candidates for future openings instead of starting from scratch every time you're hiring. My goal is to help small businesses rely less on job boards and build a hiring system they actually own. Would you pay $99 per month if this consistently helped you find quality employees? What am I missing? I'd really appreciate honest feedback, even if you think it's a terrible idea.22Views1like2CommentsWhy your 'Best' work still gets you 3-star reviews
After 30+ years in the industry—from project managing hotel builds and overseeing regional engineering to running my own construction and painting companies—I’ve realized a hard truth: A project can be technically perfect, but if the communication was poor, the client won't remember the quality—they'll remember the frustration. In my experience, managing expectations is at least 50% of the job. Whether it’s arrival times, scope creep, or project delays, the 'technical fix' is rarely the hardest part of the business. The hard part is the human element. You can deliver a flawless renovation, but if you didn't manage the expectations surrounding that job, you’ve left a door open for a headache. I’m curious—what’s the one 'service expectation' you’ve struggled with the most while trying to grow your business? Let's break down how to standardize that process so it doesn't break your workflow.How Fast Do You Pick Up a Phone Call or Call Someone Back After a Missed Call?
Curious how everyone here handles this, because a new Jobber survey of recent homebuyers turned up a stat that stuck with me: 15% had to follow up repeatedly just to get a response from a contractor 9% never heard back at all Losing potential business due to something that is not a pricing problem or a skill problem should be a wake up call. In a world where 75% of new homeowners hire a pro within their first two years of buying, being the one who calls back first might be the easiest job you win all week! So, what's your business standard? Do you answer within a certain time frame or let it go to voicemail and call back same day? Are there systems set up so nothing slips through the cracks? 👉 Recent Homebuyer Report: It's got homeowner quotes on what made them trust (or ditch) a contractor, plus a breakdown of how each generation actually finds a pro.38Views2likes3Comments