What’s your best approach for on-site add-ons without feeling "salesy"?

Question

Hey pros,​When you're on-site and notice additional work the property needs (cleaning, repair, or preventative maintenance), how do you typically bring it up to the homeowner?​I’d love to know:​Do you mention it while on-site, or do you follow up via Jobber quote with photos attached?​What’s your highest-converting line or technique for introducing extra work naturally?​What percentage of customers end up saying yes to the add-on?​Drop your tips below—always looking to refine the on-site process!

pestfreecanada · Answer

I like to show them what it is that I found. I will usually take a photo of the additional work and tell them I can show you where we found this issue and what we can do to fix it.

I think once they see what is damaged or dangerous, etc., they are way more likely to have you resolve it for them.

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What’s your best approach for on-site add-ons without feeling "salesy"?

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