Forum Discussion

sdorrion89's avatar
sdorrion89
Contributor 2
2 months ago

Customer information

I can't seem to add a customers contact information on the invoices so my crew can see it on their invoice. I think they need to have this in case they need to call the customer. Is there something I'm missing?

  • jade's avatar
    jade
    Jobber Support Team

    Hey there! Thank you for bringing this question to the community!

    There could be a few reasons why this is happening, such as your users permission settings, or your PDF branding settings.

    In order for us to help you find the case of the issue and find a resolution, please contact our Success Team!

    You can call us, 888-721-1115 ext 1, email support@getjobber.com or even start a live chat by going to the ? at the top right corner > Chat With Us to start the chat!

  • bedellmgmt's avatar
    bedellmgmt
    Jobber Ambassador

    Check in with the folks at Jobber Support - they will be able to answer this for you 😎

  • I added 2 Custom Fields for this very use.  Specifically for a Location Contact and Location Phone Number.  Comes in very handy since Jobber doesn't really manage multiple contacts on an account very well.