Do jobs ever go missing from the calendar?
Hey guys, every few days we find out a job went completely missing in the calendar after completing it. The client messages us saying that they didn't get their invoice so we look into it and the job...
Forum Discussion
This same thing has been happening to us lately. The visit and any initial "instructions" completely disappear, which is concerning because often there is very important information in those instructions. It still shows the tech's clocked time for that visit, but the visit is gone. I did reach out to jobber about this, and they said the only way this would happen would be if someone deleted the job, which in our case, was definitely not the case. Another reason this is very concerning is because we don't invoice through jobber, as we have sync issue after sync issue, therefore we go of the scheduled jobs on the calendar. Now that jobs are disappearing, we risk those visits not getting invoiced. They do not appear on a report either. It would be amazing if the jobber team could resolve this issue.
